Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.23 - $22.36
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, boasting a rich portfolio of brands and properties that span the world. As a prestigious hotel company, Marriott offers a wide array of services centered on providing exceptional guest experiences through quality accommodations, remarkable service, and innovative hospitality. The JW Marriott brand, part of Marriott International's luxury portfolio, is synonymous with elegance, impeccable service, and refined experiences. With more than 100 properties located in gateway cities and distinctive resort destinations, JW Marriott embodies luxury hospitality while fostering an inclusive, supportive environment for its associates.

Marriott International is committed to creating an inclusive workplace where diversity and unique perspectives are celebrated. The organization actively embraces equal opportunity employment practices, ensuring fair treatment regardless of disability, veteran status, or any other characteristic protected by law. Marriott values its associates highly, recognizing that exceptional guest service begins with supporting and taking care of the team. From career development opportunities to comprehensive benefits and wellness programs, Marriott invests in its workforce to promote growth, engagement, and a sense of belonging.

The role available at the JW Marriott located at 30 S 7th St, Minneapolis, Minnesota, is a full-time, non-management housekeeping position. The position offers a competitive hourly wage ranging from $20.23 to $22.36 and requires availability for day shifts, weekends, and holidays preferably. This role is centered on maintaining impeccable cleanliness and hygiene standards within guest rooms and hotel public spaces, contributing directly to guest satisfaction and the overall luxury experience.

As a Housekeeper at JW Marriott, the employee will be responsible for responding promptly to requests from guests and other departments, ensuring that guest rooms are thoroughly cleaned and prepared according to Marriott’s stringent standards. This entails gathering and transporting housekeeping supplies, entering guest rooms with proper procedures, replenishing amenities, changing linens, making beds, cleaning bathrooms, and removing trash and used room service items. Additionally, the housekeeper will maintain the functionality and appearance of room furnishings and appliances, performing dusting, polishing, vacuuming, and ensuring the floors meet quality expectations.

The physical nature of this position demands the ability to move, lift, carry, and push objects weighing up to 25 pounds independently and heavier items with assistance. Daily tasks include pushing loaded carts over various surfaces, bending, twisting, stooping, standing, sitting, or walking for extended periods, and using fine motor skills to handle smaller objects. Safety adherence is crucial, including correct storage of flammable materials and completion of safety training and certifications. This role not only requires technical skill but also the ability to deliver courteous, warm guest interactions that are clear, professional, and reflective of Marriott’s hospitality philosophy.

Marriott Hotels fosters a culture of team support and mutual goals achievement. Employees in this role are expected to contribute positively to this environment, supporting coworkers and maintaining confidentiality of proprietary information. This position is an excellent opportunity for individuals seeking to start or continue a career in hospitality, particularly for those who appreciate working in a vibrant, luxury hotel setting. The position requires no prior supervisory experience or formal educational credentials, making it accessible for motivated candidates eager to grow within a globally renowned company.

Joining JW Marriott means becoming part of a global community known for innovation, heartfelt service, and a commitment to excellence. The organization promises not only a job but a career path that empowers associates to thrive, belong, and consistently deliver hospitality of the highest standard.

Job Requirements

  • Ability to respond promptly to guest and departmental requests
  • ability to physically move, lift, and carry objects up to 25 pounds independently
  • ability to push and pull loaded carts over uneven surfaces
  • ability to stand, sit, kneel, or walk for extended periods during a shift
  • ability to perform bending, twisting, pulling, and stooping movements
  • ability to use fine motor skills and hand-eye coordination
  • willingness to work day shifts, weekends, and holidays
  • ability to follow company safety and security policies and procedures
  • ability to maintain professional appearance and confidentiality
  • strong communication skills
  • ability to support team goals

Job Qualifications

  • No high school diploma or GED equivalent
  • no related work experience required
  • no supervisory experience required
  • no license or certification required

Job Duties

  • Respond promptly to requests from guests and other departments
  • fill cart with supplies and transport cart to assigned area
  • enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • replace guest amenities and supplies in rooms
  • replace dirty linens and terry with clean items
  • make beds and fold terry
  • clean bathrooms
  • remove trash, dirty linen, and room service items
  • check that all appliances are present in the room and in working order
  • straighten desk items, furniture, and appliances
  • dust, polish, and remove marks from walls and furnishings
  • vacuum carpets and perform floor care duties
  • follow all company and safety and security policies and procedures
  • report maintenance problems, safety hazards, accidents, or injuries
  • complete safety training and certifications
  • properly store flammable materials
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • speak with others using clear and professional language
  • support team to reach common goals
  • ensure adherence to quality expectations and standards
  • move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance
  • ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • stand, sit, kneel, or walk for an extended period across an entire work shift
  • grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • perform other reasonable job duties as requested by supervisors

Job Criteria

Experience

No experience required


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