Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Career development opportunities
Employee Discounts
Retirement Plan
Job Description
Legends Global is a leading company specializing in the management and operation of live event venues worldwide. With a network encompassing 450 venues, Legends Global partners with some of the most iconic live events, venues, and brands across the globe. The company’s service offerings are comprehensive and integrated, covering every aspect of venue management from feasibility consulting, owner's representation, sales, partnerships, hospitality, merchandise, content booking, to venue management itself. Legends Global prides itself on delivering a white-label approach that keeps partners at the forefront of their industries. With an impressive scale of hosting over 20,000 events annually and entertaining around 165 million guests each year, the company stands as a powerhouse in the entertainment and live event sector. The culture at Legends Global emphasizes respect, ambitious thinking, collaboration, and bold action, fostering an inclusive work environment where employees are encouraged to be authentic, make meaningful impacts, and develop their careers. The organization values unity and collective achievement, with an overarching theme that winning is a daily pursuit powered by teamwork. Joining Legends Global means becoming part of a dynamic, forward-thinking team dedicated to excellence and innovation in live event services.
The Housekeeper/Custodian role at Legends Global is a full-time, hourly position situated in the Operations Department, reporting directly to the Housekeeping Supervisor. This position is critical for maintaining the cleanliness and hygiene of the Wilmington Convention Center (WCC) facility, which includes event rooms, restrooms, service corridors, storage areas, entrances/exits, landscaping beds, and administrative offices. The Housekeeper/Custodian is responsible not only for routine cleaning but also for supporting event setups and ensuring compliance with facility rules, safety policies, and sanitation standards. The role involves proactive engagement with guests and vendors, acting as a liaison to uphold the venue’s premium standards and provide excellent service. Essential tasks include sweeping, mopping, dusting, vacuuming, floor waxing, window washing, trash removal, and carpet cleaning. Additionally, this person maintains custodial supplies and equipment and reports maintenance or safety issues to the supervisory team. The work environment can be physically demanding, requiring lifting up to 40 pounds and working at a fast pace over extended periods. The schedule may vary, especially on event days, with availability needed during nights, weekends, and holidays. Working conditions also entail exposure to dust, dirt, cleaning chemicals, and both indoor and outdoor elements. This position is vital for ensuring that the convention center remains an inviting, sanitized, and safe environment for all patrons and staff, emphasizing attention to detail, organizational skills, and exceptional interpersonal communication. Legends Global is committed to equal opportunity employment, welcoming applicants from diverse backgrounds including women, minorities, individuals with disabilities, and protected veterans. This position does not have supervisory responsibilities but offers a chance to be part of a highly respected team dedicated to delivering world-class venue experiences.
The Housekeeper/Custodian role at Legends Global is a full-time, hourly position situated in the Operations Department, reporting directly to the Housekeeping Supervisor. This position is critical for maintaining the cleanliness and hygiene of the Wilmington Convention Center (WCC) facility, which includes event rooms, restrooms, service corridors, storage areas, entrances/exits, landscaping beds, and administrative offices. The Housekeeper/Custodian is responsible not only for routine cleaning but also for supporting event setups and ensuring compliance with facility rules, safety policies, and sanitation standards. The role involves proactive engagement with guests and vendors, acting as a liaison to uphold the venue’s premium standards and provide excellent service. Essential tasks include sweeping, mopping, dusting, vacuuming, floor waxing, window washing, trash removal, and carpet cleaning. Additionally, this person maintains custodial supplies and equipment and reports maintenance or safety issues to the supervisory team. The work environment can be physically demanding, requiring lifting up to 40 pounds and working at a fast pace over extended periods. The schedule may vary, especially on event days, with availability needed during nights, weekends, and holidays. Working conditions also entail exposure to dust, dirt, cleaning chemicals, and both indoor and outdoor elements. This position is vital for ensuring that the convention center remains an inviting, sanitized, and safe environment for all patrons and staff, emphasizing attention to detail, organizational skills, and exceptional interpersonal communication. Legends Global is committed to equal opportunity employment, welcoming applicants from diverse backgrounds including women, minorities, individuals with disabilities, and protected veterans. This position does not have supervisory responsibilities but offers a chance to be part of a highly respected team dedicated to delivering world-class venue experiences.
Job Requirements
- High school diploma or equivalent education
- Minimum of 6 months experience in custodial field
- Prior experience in related public assembly facility preferred
- Some guest service experience preferred
- Ability to lift up to 40 lbs
- Availability to work long and irregular hours including days, nights, weekends, and holidays
- Ability to perform physical tasks such as walking, standing, turning, stooping, crouching, kneeling, reaching, pushing, and pulling
- Ability to understand verbal and written instructions in English
- Ability to interact politely with guests, vendors, and staff
- Willingness to comply with safety policies
- Availability to work Monday through Friday 8:30 a.m. to 5:00 p.m. on non-event days
- Availability for variable scheduling on event days
Job Qualifications
- High school diploma or equivalent education
- Minimum of 6 months experience in a custodial field
- Prior experience in a related public assembly facility preferred
- Some guest service experience is preferred
- Strong attention to detail with ability and initiative to maintain a premium convention center
- Excellent communication, organizational, and interpersonal skills
- Ability to undertake and complete multiple tasks at any given time
- Understand verbal and written instructions with ability to read and understand English
- Ability to interact with guests, vendors, and staff in a friendly, courteous, and polite manner
- Ability to lift 25 lbs
Job Duties
- Maintain cleanliness and sanitation of the facility through continual walk-through(s), as well as clean up before, during, and after events
- Maintain cleanliness and sanitation of admin office area
- Maintain cleanliness and sanitation of employee restrooms
- Maintain cleanliness and sanitation of service hallways
- Maintain cleanliness and sanitation of employee breakroom
- Perform cleaning tasks including, but not limited to sweeping, mopping, dusting, trash removal, vacuuming, spot cleaning, washing, stripping, carpet cleaning, window washing, and floor waxing
- Complete daily work task sheets established by the Custodial Team Leader
- Provide assistance with set-up tasks for events as needed
- Notify the Housekeeping Supervisor of any housekeeping needs, safety concerns, or damage issues
- Maintain an ample inventory of supplies and equipment on custodial carts
- Operate custodial equipment effectively and report any maintenance and repair issues to the Housekeeping Supervisor
- Comply with all WCC policies and procedures, including facility safety policies such as infection control and bloodborne pathogens
- Provide excellent guest services during scheduled events
- Perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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