Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.19
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
friendly work environment

Job Description

Marriott International, a global leader in the hospitality industry, is known for its dedication to delivering exceptional guest experiences through a diverse portfolio of brands. One of their prominent brands, Courtyard by Marriott, was designed specifically with business travelers in mind, creating an environment that caters to the unique needs of guests who travel for work. Marriott International prides itself on fostering an inclusive and supportive workplace where the varied backgrounds, talents, and experiences of their associates are celebrated. The company maintains a strong commitment to non-discrimination and equal opportunity employment, ensuring a respectful and safe environment for all team members, including those with disabilities, veteran status, or criminal histories in accordance with applicable laws.

The role of Guest Environment Expert at Courtyard is a crucial non-management position within the housekeeping and laundry category, located in Foothill Ranch, California. This full-time position pays $19.19 per hour and is designed for individuals passionate about creating memorable and unique experiences for guests. The Guest Environment Expert is responsible for maintaining the cleanliness and overall appearance of the hotel, moving beyond mere upkeep to help shape an inviting atmosphere that enhances every guest’s stay. This position requires active engagement with all areas of the hotel, including guest rooms, public spaces, and support areas, ensuring these spaces reflect the high standards of Marriott International and Courtyard by Marriott.

In this role, employees are empowered to take initiative by moving freely within their work area to address various housekeeping needs. Whether it involves cleaning guest rooms, stocking carts with necessary supplies, or responding promptly to guest requests, the Guest Environment Expert plays a key role in the operational success of the hotel. The position demands physical stamina as employees will frequently stand, walk, or sit for extended periods, and perform manual tasks such as lifting, carrying, pushing, or pulling items weighing up to 50 pounds. Attention to detail, commitment to safety, and adherence to company policies and procedures are critical for success in this role. Professionalism in appearance, communication, and behavior is also expected to uphold the Courtyard brand’s reputation for excellence.

Joining Marriott International as a Guest Environment Expert means more than just performing housekeeping duties; it means contributing to a culture that values teamwork, continuous improvement, and a fun work environment. Candidates who thrive in this role are those who enjoy engaging with guests and coworkers alike while consistently delivering quality service that meets or exceeds established standards. This position is perfect for individuals seeking a rewarding career in hospitality with opportunities for personal and professional growth within one of the largest and most respected hotel companies in the world. Marriott International supports its associates’ career development through various training programs and internal mobility options, allowing team members to advance their careers while making a meaningful difference in the guest experience.

Job Requirements

  • high school diploma or equivalent
  • prior relevant work experience preferred
  • ability to stand, sit, or walk for extended periods
  • ability to lift and move objects weighing up to 50 pounds
  • willingness to adhere to company policies and procedures
  • ability to maintain confidentiality
  • commitment to professional appearance and behavior

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • strong attention to detail
  • excellent communication skills
  • physical stamina to perform manual tasks
  • commitment to safety and quality standards

Job Duties

  • maintain cleanliness of guest rooms and public spaces
  • stock housekeeping carts with necessary supplies
  • respond to guest requests promptly and courteously
  • follow company policies and procedures to ensure safety and quality standards
  • lift, move, and handle objects weighing up to 50 pounds
  • ensure personal appearance and communications are professional
  • perform other housekeeping duties as assigned

Job Criteria

Experience

No experience required


Job Location

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