Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.63 - $20.12
Work Schedule
Standard Hours
Benefits
Free parking
Free Meals
flexible schedule
tip eligibility
Job Description
JW Marriott is part of Marriott International's luxury portfolio, comprising over 100 exquisite hotels located in prominent cities and exclusive resort destinations worldwide. Marriott International is a global leader in the hospitality industry, known for its commitment to exceptional service, luxury, and innovation. At JW Marriott, the focus is on creating a workplace where employees feel valued, supported, and inspired to be their best selves. The company strongly believes that happy employees lead to satisfied guests, embodying the philosophy that the well-being of their staff directly impacts the quality of the customer experience. JW Marriott fosters a diverse and inclusive environment that embraces different cultures, talents, and experiences, emphasizing equal employment opportunities without discrimination based on disability, veteran status, or other protected characteristics. The brand is proud of its legacy, rooted in the vision and values established by its founder, J. Willard Marriott, and continues to promote a culture where training, development, recognition, and passion are encouraged in a luxury setting focused on holistic wellness.
The role of a Guest Environment Expert at JW Marriott in Falls Church, Virginia, is integral to maintaining the impeccable standards expected of a luxury hotel. This is a full-time, non-management position with an hourly pay range of $12.63 to $20.12, including tip eligibility. The job offers benefits such as free parking, free meals, and a flexible schedule preference. Working as a Guest Environment Expert is not merely about cleaning rooms and making beds; it is about crafting a unique, memorable experience for each guest by ensuring the hotel environment is pristine and welcoming. These professionals are responsible for various cleaning tasks throughout the hotel, including guest rooms and public areas, while also addressing guest requests and maintaining supplies. The position demands physical activity, such as standing, sitting, walking for long periods, and lifting or moving objects weighing up to 50 pounds without assistance. Excellence in these duties ensures guest satisfaction and seamless hotel operations.
Staff members must adhere to company guidelines, maintain confidentiality, uphold quality standards, and present themselves in a professional manner through their uniform, appearance, and communication. JW Marriott values a proactive and empowered workforce that responds swiftly to the dynamic needs of the hotel and its guests. Joining the JW Marriott team means belonging to a global community, engaging in meaningful work, and advancing one’s career in an environment that values innovation, diversity, and enthusiastic service. The position offers a chance to be part of a storied brand that is synonymous with luxury hospitality and to experience the unique workplace culture known as The JW Treatment™, where employee well-being is the foundation of exceptional guest care.
The role of a Guest Environment Expert at JW Marriott in Falls Church, Virginia, is integral to maintaining the impeccable standards expected of a luxury hotel. This is a full-time, non-management position with an hourly pay range of $12.63 to $20.12, including tip eligibility. The job offers benefits such as free parking, free meals, and a flexible schedule preference. Working as a Guest Environment Expert is not merely about cleaning rooms and making beds; it is about crafting a unique, memorable experience for each guest by ensuring the hotel environment is pristine and welcoming. These professionals are responsible for various cleaning tasks throughout the hotel, including guest rooms and public areas, while also addressing guest requests and maintaining supplies. The position demands physical activity, such as standing, sitting, walking for long periods, and lifting or moving objects weighing up to 50 pounds without assistance. Excellence in these duties ensures guest satisfaction and seamless hotel operations.
Staff members must adhere to company guidelines, maintain confidentiality, uphold quality standards, and present themselves in a professional manner through their uniform, appearance, and communication. JW Marriott values a proactive and empowered workforce that responds swiftly to the dynamic needs of the hotel and its guests. Joining the JW Marriott team means belonging to a global community, engaging in meaningful work, and advancing one’s career in an environment that values innovation, diversity, and enthusiastic service. The position offers a chance to be part of a storied brand that is synonymous with luxury hospitality and to experience the unique workplace culture known as The JW Treatment™, where employee well-being is the foundation of exceptional guest care.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or similar role preferred
- ability to stand, sit, and walk for extended periods
- capacity to lift objects weighing up to 50 pounds without assistance
- flexible schedule availability
- commitment to maintaining professional appearance and communication
- willingness to follow safety and confidentiality protocols
Job Qualifications
- high school diploma or equivalent
- prior housekeeping or cleaning experience preferred
- ability to communicate effectively with guests and team members
- physical ability to perform cleaning tasks including lifting and standing for long periods
- attention to detail and commitment to quality
- ability to follow instructions and company procedures
Job Duties
- clean guest rooms and public areas to meet quality standards
- respond promptly to guest requests and inquiries
- replenish cleaning carts and supplies
- maintain cleanliness and orderliness of the hotel environment
- adhere to company policies and safety guidelines
- lift and move objects up to 50 pounds
- collaborate with team members to ensure smooth hotel operations
Job Criteria
Experience
No experience required
Job Location
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