Job Overview

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Employment Type

Full-time
diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Residence Inn by Marriott is a distinguished extended-stay hotel brand that is part of Marriott International's diverse portfolio. Known for its exceptional commitment to guest comfort and convenience, Residence Inn offers spacious suites equipped with fully functional kitchens, designed to accommodate travelers for longer stays. Located at 3 Galleria Blvd, Metairie, Louisiana, this hotel creates a welcoming and home-like atmosphere for both business and leisure guests. The brand emphasizes a blend of modern amenities and personalized service, ensuring an outstanding guest experience during prolonged visits. Marriott International, the parent company, is a global leader in the hospitality industry renowned for fostering a culture of inclusion, diversity, and equal opportunity. The organization is committed to providing a respectful and supportive work environment for all employees, promoting professional growth and celebrating the unique contributions of its team members.

The role of a Guest Environment Expert at Residence Inn by Marriott is a vital non-management full-time position within the Housekeeping and Laundry department. This position entails far more than simply providing clean rooms and freshly made beds; it is centered around creating a memorable and unique experience for guests by maintaining an impeccable level of cleanliness and order throughout the hotel premises. Responsibilities include attending to guest requests, replenishing housekeeping carts, cleaning guestrooms and common areas, and performing other duties to uphold the hotel's high standards of presentation and hygiene. Being physically active and mobile is essential, as the role involves standing, sitting, walking for extended periods, and handling objects below 50 pounds. This role demands diligence, adherence to company procedures, and a professional demeanor in uniform, personal appearance, and communication. By fulfilling these responsibilities, Guest Environment Experts directly contribute to the satisfaction of guests and the smooth operation of the hotel. This position offers an opportunity to be part of a global team where collaboration, service excellence, and respect for diversity are not just values but lived experiences. Joining Residence Inn by Marriott means engaging with a worldwide network of associates dedicated to creating welcoming environments where every guest feels valued and cared for, aligning with the broader mission of Marriott International to deliver extraordinary hospitality experiences.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for extended periods
  • capacity to lift and move objects up to 50 pounds
  • willingness to work full-time hours
  • adherence to company uniform and grooming standards
  • ability to communicate effectively in English
  • no prior management experience required

Job Qualifications

  • high school diploma or equivalent
  • previous experience in housekeeping or hospitality preferred
  • ability to follow detailed instructions and procedures
  • strong communication and interpersonal skills
  • physical ability to perform cleaning tasks
  • attention to detail
  • ability to work autonomously and as part of a team

Job Duties

  • clean guestrooms and common areas
  • attend to guest requests promptly
  • restock housekeeping carts with necessary supplies
  • maintain the cleanliness and order of the hotel environment
  • follow all company policies and safety guidelines
  • communicate professionally with guests and team members
  • perform physical tasks including lifting and moving objects under 50 pounds

Job Criteria

Experience

No experience required


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