Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Uniform allowance
Employee wellness programs

Job Description

Our establishment is a distinguished hotel dedicated to delivering exceptional hospitality service and a comfortable stay to all guests. Renowned for our high standards and customer-centric approach, we operate in a competitive and dynamic hospitality industry, emphasizing cleanliness, luxury, and guest satisfaction. We strive to create an environment that embodies comfort, safety, and welcoming appeal, ensuring that guests enjoy a memorable experience each time they choose to stay with us.

The position we are offering is that of a Room Attendant, a pivotal role that contributes significantly to the overall guest experience. The Room Attendant is responsible for maintaining guest rooms in pristine condition by adhering strictly to our cleanliness and maintenance policies. This job is essential in upholding the visual appeal and hygiene standards that our guests expect from a top-tier hotel. It requires a high level of attention to detail, a strong work ethic, and the ability to work efficiently both independently and as part of a team.

The duties include changing bed linens daily, vacuuming carpets thoroughly, dusting all furniture items such as picture frames, bed frames, lamps, TVs, and dressers, and removing fingerprints and smudges from mirrors, shiny surfaces, and windows. The role also encompasses meticulous bathroom cleaning covering shower stalls, sinks, floors, and toilets, ensuring that every element of the room meets the hotel's standard room set-up guidelines. Beyond cleaning, you will be responsible for reporting any damage or missing items, handling guest personal items found in vacant rooms, and managing key controls securely by turning in the pass key daily. The position requires clear communication, particularly in reporting special situations like no luggage, extra guests, or anything unusual to the Executive Housekeeper.

Additionally, the Room Attendant is expected to support the housekeeping team by assisting with any extra cleaning chores assigned and to adhere to energy-saving practices such as shutting off lights, TVs, and air conditioners upon leaving a room. This role demands accountability for lost and found items and a cooperative approach to completing various tasks as requested by supervisors or corporate management. This employment is typically full-time with competitive hourly wages, ensuring stable income and growth opportunities for those who excel in the position.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping experience preferred
  • ability to follow detailed instructions
  • physical stamina for cleaning tasks
  • good communication skills
  • reliability and punctuality
  • ability to work flexible schedules and weekends

Job Qualifications

  • High school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to follow detailed instructions
  • good communication skills
  • ability to work independently and as a team member
  • attention to detail
  • physical stamina to perform repetitive tasks
  • knowledge of cleaning chemicals and supplies desirable

Job Duties

  • Change bed linen daily
  • vacuum carpeting
  • dust all furniture including picture frames, bed frames, lamps, TVs, and dressers
  • remove fingerprints and smudges from mirrors, shiny surfaces, and windows
  • thoroughly clean the bathroom area including shower stall, sink, floor, and toilet
  • ensure compliance with standard room set-up
  • report immediately all damage found in a room
  • report immediately all missing items in room
  • report immediately personal guest items found in vacant rooms
  • notify Executive Housekeeper of all rollaways or cribs in rooms for pick-up and storage
  • take responsibility for pass key and make sure it is turned in daily
  • turn in immediately all lost and found items to Executive Housekeeper
  • report immediately to the Executive Housekeeper no luggage, no service needed, sleep outs, extra guests, or anything unusual
  • shut off all lights, TVs and air conditioners when leaving room
  • assist housekeeper in any additional cleaning chores she may assign
  • perform any and all duties not specifically outlined above that are an inherent part of the position
  • perform and execute any requests made by corporate or supervisor in a cooperative and expeditious manner

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