Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee assistance program
Job Description
Residence Inn by Marriott is a prominent hotel brand under Marriott International, dedicated to providing exceptional lodging experiences, especially for guests on extended stays. Situated at 3 Galleria Blvd, Metairie, Louisiana, this Residence Inn location thrives on offering spacious suites equipped with full kitchens that mimic the comforts of home, making it an ideal choice for both business and leisure travelers. The hotel’s commitment to excellent service is backed by Marriott International’s global reputation for quality and professionalism. Marriott International embraces diversity and equal opportunity, fostering an inclusive work environment where associates from various backgrounds are celebrated and given equitable chances to succeed. This stance not only supports a respectful and supportive workplace but also elevates the guest experience by cultivating a team that values collaboration, respect, and personalized service. The Residence Inn by Marriott focuses intensively on catering to the unique needs of its long-stay guests, ensuring that every detail contributes to a productive, comfortable, and memorable visit. The culture at Residence Inn encourages associates to build meaningful relationships grounded in teamwork, cooperation, and a shared commitment to service excellence.
The role of Guest Environment Expert is essential within this vibrant hospitality setting. This full-time, non-management position is more than just housekeeping; it is about building unforgettable experiences that are both clean and welcoming. The Guest Environment Expert is entrusted with maintaining the overall appearance and cleanliness of the hotel, covering rooms, public spaces, and back-of-house areas. The position involves a variety of responsibilities including delivering guest requests promptly, restocking housekeeping carts, cleaning rooms to the highest standards, and ensuring public areas meet the brand’s quality benchmarks. This role requires physical stamina as the Associate will be on their feet for extended periods and regularly move, lift, carry, push, pull, and place objects weighing up to 50 pounds safely and efficiently. The Guest Environment Expert must also uphold strict safety protocols, comply with company policies and procedures, and maintain confidentiality throughout their duties. The professional presentation of the guest environment is critical, so personal appearance, dress code compliance, and effective, respectful communication matter greatly. By fulfilling these responsibilities diligently, the Guest Environment Expert helps create a seamless and high-quality guest experience that reflects the esteemed reputation of Residence Inn by Marriott and Marriott International as a whole. Those who join this team can expect to be part of a globally recognized hospitality brand that supports career growth, values diversity, and provides a positive work culture where the best in each associate can emerge and thrive.
The role of Guest Environment Expert is essential within this vibrant hospitality setting. This full-time, non-management position is more than just housekeeping; it is about building unforgettable experiences that are both clean and welcoming. The Guest Environment Expert is entrusted with maintaining the overall appearance and cleanliness of the hotel, covering rooms, public spaces, and back-of-house areas. The position involves a variety of responsibilities including delivering guest requests promptly, restocking housekeeping carts, cleaning rooms to the highest standards, and ensuring public areas meet the brand’s quality benchmarks. This role requires physical stamina as the Associate will be on their feet for extended periods and regularly move, lift, carry, push, pull, and place objects weighing up to 50 pounds safely and efficiently. The Guest Environment Expert must also uphold strict safety protocols, comply with company policies and procedures, and maintain confidentiality throughout their duties. The professional presentation of the guest environment is critical, so personal appearance, dress code compliance, and effective, respectful communication matter greatly. By fulfilling these responsibilities diligently, the Guest Environment Expert helps create a seamless and high-quality guest experience that reflects the esteemed reputation of Residence Inn by Marriott and Marriott International as a whole. Those who join this team can expect to be part of a globally recognized hospitality brand that supports career growth, values diversity, and provides a positive work culture where the best in each associate can emerge and thrive.
Job Requirements
- must be at least 18 years old
- ability to stand, sit, or walk for extended periods
- physical capability to perform manual tasks
- willingness to work in shifts including weekends and holidays
- adherence to uniform and grooming standards
- commitment to safety protocols
- legal authorization to work in the united states
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or janitorial experience preferred
- ability to lift and move heavy objects up to 50 pounds
- strong attention to detail
- good communication skills
- ability to work independently and as part of a team
- reliable and punctual work ethic
Job Duties
- maintaining cleanliness and appearance of guest rooms and public spaces
- delivering guest requests promptly
- restocking housekeeping carts with necessary supplies
- performing cleaning duties following company standards
- ensuring compliance with safety and company policies
- maintaining professional appearance and conduct
- assisting in inventory management and reporting maintenance issues
Job Criteria
Experience
No experience required
Job Location
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