Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.00
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Work Schedule

Standard Hours
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Benefits

Room discounts at Marcus Hotels and Resorts and Marriott worldwide locations
Discounts at Marcus Hotels and Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Two for one movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
Employee assistance program
401k with employer match

Job Description

The AC Hotel by Marriott Downtown Chicago is a distinguished and stylish hotel located just steps from the iconic Magnificent Mile in the heart of Chicago. This 224-room hotel is among the first of its kind in the United States, known for setting the standard in sleek, modern hospitality. As part of Marcus Hotels & Resorts, a division of The Marcus Corporation with a rich 60-year history of operational and service excellence, the AC Hotel offers an exclusive blend of style, substance, and seamless service to travelers who embrace an "on-the-go" lifestyle. The hotel prides itself on crafting unforgettable experiences for guests by embodying the rhythm of the city and providing an environment where people are at the heart of everything they do. Marcus Hotels & Resorts operates a portfolio of 15 uniquely characterized and stylish hotels and resorts across the U.S., all of which focus on excellence in service and a deep commitment to both guests and associates.

The AC Hotel by Marriott Downtown Chicago is currently looking for a Housekeeper to join their dynamic, fast-paced team. This role is pivotal in ensuring that guests feel at home through immaculate room preparation and maintaining overall cleanliness throughout the property. The Housekeeper will be responsible for cleaning stay-over and check-out rooms, changing linens, replenishing towels and amenities, vacuuming, trash removal, and organizing housekeeping closets with close attention to detail. Working efficiently and attentively, the Housekeeper will play a crucial role in elevating the guest experience while adhering to safety standards, including chemical safety rules and handling hazardous materials appropriately. Responsiveness to guest requests and maintaining high standards of guest relations are essential elements of the role. The position offers a starting wage of $24.00 per hour and includes opportunities for career growth and transfer between properties within the Marcus Hotels & Resorts portfolio. This employment opportunity embraces a varied schedule including days, evenings, weekends, and holidays, catering to the dynamic needs of the hospitality environment.

Joining the AC Hotel means becoming part of a team that values artistry, excellence, and innovation. The company fosters an atmosphere where staff are empowered to redefine hospitality standards, elevate guest satisfaction, and contribute meaningfully to an exceptional guest experience. The hotel’s location, reputation, and affiliation with the Marriott brand provide a unique platform for individuals passionate about hospitality to develop their careers with strong support, attractive benefits, and access to employee perks such as discounts across Marcus Hotels & Resorts properties and Marriott worldwide. If you are dedicated, physically capable, and committed to professional presentation and courteous guest interaction, this role offers an exciting opportunity to build your future in one of the hospitality industry’s leading establishments.

Job Requirements

  • Previous experience in the same or similar housekeeping positions
  • Physical stamina to complete repetitive manual tasks
  • Must be able to lift, push, pull or carry up to 50 lbs
  • Must represent the company professionally and courteously
  • Must be able to stand, walk, bend, kneel, grasp, stretch, and use a vacuum and push a cart regularly
  • High school education or equivalent
  • Basic English communication skills preferred
  • Reliable transportation to and from work
  • Ability to work varied schedules including days, evenings, weekends, and holidays
  • Ability to work under pressure

Job Qualifications

  • Previous experience in housekeeping or related roles in hotels, hospitals, casinos, or residential cleaning
  • Physical stamina to complete repetitive manual labor tasks
  • Ability to lift, push, pull, or carry up to 50 lbs
  • Ability to stand, walk, bend, kneel, grasp, stretch, and use a vacuum and push a cart regularly
  • High school education or equivalent
  • Basic English communication skills preferred
  • Professional, well-groomed, and courteous manner
  • Reliable transportation
  • Ability to work varied schedules including days, evenings, weekends, and holidays
  • Ability to work under pressure

Job Duties

  • Clean stay-over and check-out rooms, changing sheets and replenishing towels and amenities as needed
  • Thoroughly clean and inspect rooms, including bathtubs, toilets, sinks, walls, mirrors, tiles, counters, floors, and furniture paying close attention to details
  • Vacuum rooms, empty trash, restock amenities, and organize housekeeping closets
  • Respond quickly to guest requests, follow chemical safety rules, and handle hazardous materials properly
  • Report suspicious activities and hazardous conditions to security
  • turn in found items to lost and found
  • Maintain high guest relation standards and assist with requests for additional items

Job Criteria

Experience

No experience required


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