Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k plan with company match
hotel discounts
Paid holidays
Life and AD&D insurance
Employee Meals
Free parking

Job Description

Pyramid Global Hospitality is a prominent and well-respected hospitality management company operating a portfolio of over 200 hotels and resorts with more than 18,000 associates across the United States, Caribbean, and Europe. Known for its extensive reach and diverse collection of properties, Pyramid Global Hospitality incorporates various subsidiaries including Benchmark Resorts & Hotels — a collection of distinctive independent properties, Axiom Hospitality which manages European hotels, and PYRAMIDWORKS that delivers integrated workplace and facilities services. With corporate offices strategically located in Boston, The Woodlands, Texas, and London, Pyramid combines a global scale with a hands-on approach, focusing on delivering exceptional service, operational excellence, and nurturing long-term partnerships.

At the heart of the company’s success is its commitment to its people. Pyramid Global Hospitality fosters an environment where associates feel respected, supported, and empowered to advance their careers. The company emphasizes growth by providing team members opportunities to collaborate directly with seasoned leaders, tackle meaningful challenges, and gain exposure across a diverse portfolio of brands and markets. Whether an individual is starting a new career in hospitality or bringing years of industry experience, Pyramid offers plentiful opportunities to learn, develop, and contribute meaningfully.

The property in question, the Cambria Hotel Pittsburgh Downtown, epitomizes the excellence and forward-thinking culture of Pyramid Global Hospitality. Positioned in the vibrant city of Pittsburgh, Pennsylvania, the hotel prides itself on rising above competitors by providing a robust wage package, comprehensive benefit plans, a matching 401K plan, professional development opportunities, generous bonuses, travel perks, and the potential to grow within a portfolio comprising 140 hotels under major brands. Recognized as an Employer of Choice, the hotel values the well-being of team members as much as the service provided to guests and the surrounding community. A genuine passion for hospitality is essential to being part of this successful, growing team.

The Room Attendant role at Cambria Hotel Pittsburgh Downtown is a pivotal position responsible for maintaining the cleanliness and orderliness of guest rooms to ensure exceptional guest experiences. This full-time role draws on the core values of hospitality by ensuring each guest room is thoroughly cleaned and impeccably maintained. Responsibilities include cleaning various room components such as light fixtures, ceilings, vents, walls, furniture, windows, window coverings, floors, carpets, changing linens, and replenishing amenities. The role requires completing stay-over services daily and maintaining an organized supply cart. Additionally, Room Attendants assist with special cleaning projects and laundry when necessary, communicate maintenance needs promptly, interact courteously with guests, report lost and found items, adhere to key control procedures, and perform other duties as assigned by management.

This position is not eligible for visa sponsorship, hence applicants must be legally authorized to work in the United States without current or future sponsorship requirements. The job demands physical activity, including standing for extended periods, lifting weights up to 25 pounds, and maneuvering equipment in tight spaces. Strong communication skills, attention to detail, and a pleasant personality are essential.

In sum, this role offers a unique career opportunity to be an integral part of a leading hospitality company, with access to benefits like health, dental, and vision insurance, paid holidays, 401K with company match, hotel discounts, free parking, and more. The Cambria Hotel Pittsburgh Downtown and Pyramid Global Hospitality are committed to inclusivity and diversity, making this a welcoming environment for all associates seeking to make a difference in the hospitality sector.

Job Requirements

  • Legally authorized to work in the United States without sponsorship
  • Ability to stand and walk for extended periods
  • Ability to lift weights up to 25 pounds
  • Ability to maneuver cleaning carts weighing up to 50 pounds in tight spaces
  • Ability to use cleaning equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads, and dusters
  • Good communication skills
  • Attention to detail
  • Ability to read and follow instructions
  • Pleasant and professional demeanor

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping experience desirable
  • Ability to communicate effectively
  • Neat, pleasant personality
  • Time management skills
  • Ability to read room numbers, dates, and basic instructions
  • Ability to work on feet for an extended period
  • Ability to lift, carry, and position loads of at least 25 pounds
  • Basic knowledge of cleaning equipment and materials

Job Duties

  • Clean and return vacant dirty rooms to a clean status including light fixtures, ceilings, vents, walls, furniture, windows, window coverings, floors, and carpets
  • Change linens and replenish amenities
  • Complete stay-over service daily
  • Keep cart stocked and organized
  • Assist with special cleaning projects and laundry as needed
  • Communicate maintenance needs
  • Interact with guests in a friendly, courteous, and helpful manner
  • Report guest complaints to supervisor immediately
  • Timely report and return lost and found items
  • Follow all key control procedures
  • Perform other duties as assigned by management

Job Criteria

Experience

No experience required


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