Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.40
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
friendly work environment
uniform provided
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to delivering exceptional guest experiences. The company operates a wide portfolio of hotel brands, including the prestigious JW Marriott, which is part of Marriott's luxury collection. JW Marriott properties are located in gateway cities and distinctive resort locations worldwide, offering guests not only luxury accommodations but also a unique, memorable hospitality experience.
Marriott International prides itself on being an equal opportunity employer, fostering an inclusive workplace where associates from diverse backgrounds can thrive. The company places a strong emphasis on personal and professional development, recognizing that its greatest asset is its workforce. JW Marriott, in particular, is dedicated to the well-being and growth of its associates by providing training, development opportunities, and a supportive working environment that encourages innovation, genuine service, and camaraderie among employees.
The Guest Environment Expert role at Marriott International is fundamental to maintaining the high standards associated with the brand. This full-time, non-management position, located in Troy, Michigan, plays a vital part in ensuring that guests receive a warm welcome and enjoy an impeccable environment during their stay. The position offers a competitive pay rate of $19.40 per hour, reflecting the importance placed on delivering quality service.
Guest Environment Experts go beyond cleaning and maintenance; their responsibilities encompass creating a memorable atmosphere that reflects the Marriott commitment to excellence. These associates are skilled in a variety of housekeeping functions, ensuring the cleanliness and appeal of guest rooms and public spaces. They are empowered to take initiative and perform duties such as responding to guest requests, restocking housekeeping carts, and handling general cleaning tasks effectively and efficiently.
Working as a Guest Environment Expert requires a high level of professionalism, including maintaining a neat uniform, personal appearance, and respectful communication. The role involves considerable physical activity, including standing, walking, lifting, pushing, and pulling objects weighing up to 50 pounds. Maintaining safety standards is paramount, as is adherence to company policies, confidentiality, and upholding the quality Marriott guests expect.
Marriott's approach to hospitality emphasizes the significance of employee satisfaction, recognizing that happy associates lead to happy guests. This philosophy, known as The JW Treatment, is embedded in every aspect of the work environment at JW Marriott. Associates are encouraged to bring their authentic selves to work and grow within a culture that values their contributions and supports their career ambitions.
In summary, the Guest Environment Expert position at JW Marriott offers a rewarding opportunity to be part of a globally recognized brand committed to hospitality excellence. This role suits individuals who are proactive, dedicated to quality, and eager to contribute to a memorable guest experience by maintaining the appearance and cleanliness of the hotel. Marriott International welcomes candidates who share their passion for outstanding service and inclusivity to join their team and grow within a premier hospitality environment.
Marriott International prides itself on being an equal opportunity employer, fostering an inclusive workplace where associates from diverse backgrounds can thrive. The company places a strong emphasis on personal and professional development, recognizing that its greatest asset is its workforce. JW Marriott, in particular, is dedicated to the well-being and growth of its associates by providing training, development opportunities, and a supportive working environment that encourages innovation, genuine service, and camaraderie among employees.
The Guest Environment Expert role at Marriott International is fundamental to maintaining the high standards associated with the brand. This full-time, non-management position, located in Troy, Michigan, plays a vital part in ensuring that guests receive a warm welcome and enjoy an impeccable environment during their stay. The position offers a competitive pay rate of $19.40 per hour, reflecting the importance placed on delivering quality service.
Guest Environment Experts go beyond cleaning and maintenance; their responsibilities encompass creating a memorable atmosphere that reflects the Marriott commitment to excellence. These associates are skilled in a variety of housekeeping functions, ensuring the cleanliness and appeal of guest rooms and public spaces. They are empowered to take initiative and perform duties such as responding to guest requests, restocking housekeeping carts, and handling general cleaning tasks effectively and efficiently.
Working as a Guest Environment Expert requires a high level of professionalism, including maintaining a neat uniform, personal appearance, and respectful communication. The role involves considerable physical activity, including standing, walking, lifting, pushing, and pulling objects weighing up to 50 pounds. Maintaining safety standards is paramount, as is adherence to company policies, confidentiality, and upholding the quality Marriott guests expect.
Marriott's approach to hospitality emphasizes the significance of employee satisfaction, recognizing that happy associates lead to happy guests. This philosophy, known as The JW Treatment, is embedded in every aspect of the work environment at JW Marriott. Associates are encouraged to bring their authentic selves to work and grow within a culture that values their contributions and supports their career ambitions.
In summary, the Guest Environment Expert position at JW Marriott offers a rewarding opportunity to be part of a globally recognized brand committed to hospitality excellence. This role suits individuals who are proactive, dedicated to quality, and eager to contribute to a memorable guest experience by maintaining the appearance and cleanliness of the hotel. Marriott International welcomes candidates who share their passion for outstanding service and inclusivity to join their team and grow within a premier hospitality environment.
Job Requirements
- high school diploma or equivalent preferred
- previous experience in housekeeping or hospitality role preferred
- ability to work full-time with flexible schedule
- must be able to stand, walk, and perform physical tasks for extended periods
- capable of lifting up to 50 pounds
- good communication skills
- willingness to adhere to company policies and maintain confidentiality
Job Qualifications
- experience in housekeeping or similar role preferred
- ability to follow instructions and work independently
- excellent communication and guest service skills
- physical ability to perform manual tasks including lifting and standing for extended periods
- commitment to quality and detail
- basic understanding of safety and hygiene standards
Job Duties
- maintain cleanliness and appearance of guest rooms and public areas
- respond promptly to guest requests and deliver services
- restock housekeeping carts and supplies
- clean and sanitize bathrooms, bedding, and furniture
- adhere to safety and company policies
- maintain professional personal appearance and communication
- assist with additional cleaning and maintenance tasks as required
Job Criteria
Experience
No experience required
Job Location
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