Job Overview

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Compensation

Hourly
Range $16.00 - $17.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a well-established company specializing in providing high-quality extended stay hotel experiences. Operating across 20 states in the United States, HomeTowne Studios is recognized for its commitment to delivering superior guest services in renovated properties that undergo continuous enhancements to ensure both guest satisfaction and employee well-being. Founded on the principles of quality, comfort, and convenience, the company has built a reputation as a leader in the extended stay hospitality market. Their properties, which were notably renovated in 2018, feature modern amenities designed to create a welcoming and comfortable environment for long-term guests. HomeTowne Studios also places significant emphasis on employee satisfaction by striving to be the employer of choice through excellent management practices, comprehensive benefits, and career growth opportunities.

The role of Housekeeper at HomeTowne Studios offers a competitive starting wage ranging from $16.00 to $17.00 per hour, dependent on experience. This full-time position is essential to maintaining the high standards of cleanliness and comfort that the company promises to its guests. As a Housekeeper, you will be part of a dedicated team that ensures each guest room meets strict quality guidelines. This includes tasks such as cleaning bathrooms, making beds, replacing linens, and using the appropriate cleaning chemicals safely and effectively following OSHA regulations. The position requires attention to detail, reliability, and a high level of professionalism as housekeepers interact with guests to ensure a friendly and welcoming experience. Additionally, housekeeping staff are expected to collaborate with other departments by communicating relevant information about room status, maintenance needs, and guest requests.

HomeTowne Studios supports its employees with a robust benefits package. This includes health insurance with employee contributions starting as low as $54 for individuals and $297 for family coverage on a semi-monthly basis. Other benefits include dental and vision insurance, employer-paid life insurance, paid time off, a competitive pay structure, and a 401K plan featuring an employer match. The company also places importance on career development, offering growth opportunities to skilled and motivated employees. This role requires candidates to have at least one year of hotel cleaning experience or a similar role, as well as previous customer service experience. Candidates must be able to maintain a professional appearance, often wearing a company-provided uniform, and should be capable of working efficiently both independently and as part of a team, even in non-climate controlled environments. Basic English communication skills, both verbal and written, are necessary for success in this role.

Job Requirements

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in Hometown’s provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

No experience required


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