Job Overview

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Compensation

Hourly
Range $20.00 - $22.00
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Benefits

Digital Tips
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program

Job Description

Hilton Garden Inn located in Bend, Oregon, is part of a globally recognized brand that offers exceptional hospitality experiences. Nestled in the picturesque Old Mill District, this hotel provides guests with easy access to a vibrant array of restaurants, boutiques, and scenic trails, making it a preferred destination for both business and leisure travelers. As an established player in the hospitality industry, Hilton Garden Inn Bend combines comfort, convenience, and a welcoming atmosphere, ensuring each guest enjoys a memorable stay. The hotel prides itself on delivering high standards of service, and it embraces a team-oriented culture to foster growth, collaboration, and excellence among its staff.

This particular opportunity is offered by Resolute Road Hospitality, a progressive third-party hospitality management company that is revolutionizing the management landscape through collaboration, innovation, and dedication to quality. With a sharp focus on core values such as Stronger Together, Social Intelligence, Grit, Integrity, and Better Every Day, Resolute Road Hospitality supports its employees in achieving professional growth while delivering outstanding guest experiences. With an expanding national presence, the company provides a vibrant platform for hospitality professionals eager to advance their careers in a thriving and supportive environment.

The role on offer is that of a Housekeeper, an essential position responsible for maintaining the cleanliness, appearance, and readiness of guest rooms and public areas within the hotel. This role is perfect for individuals who possess a strong work ethic, attention to detail, and a passion for hospitality service. The Housekeeper ensures that every room is prepared according to the brand's exacting standards by following established processes meticulously. Responsibilities include cleaning guest rooms, making beds, dusting surfaces, sanitizing bathrooms, replenishing linens and amenities, and maintaining public spaces such as hallways and lobbies. The Housekeeper also manages inventory on the housekeeping cart and promptly reports any maintenance or safety issues.

In this role, collaboration and communication are key, as the Housekeeper works closely with team members to ensure smooth operations and an exceptional guest experience. The job demands physical stamina, the ability to work independently, time management skills, and the capability to thrive in a dynamic, fast-paced environment. Resolute Road Hospitality values grit and integrity, and looks for individuals who embody these traits consistently during their shifts.

Employees enjoy numerous benefits including digital tips, travel perks, optional daily pay, health and life insurance, 401k retirement plans, paid time off, dental and vision coverage, employee assistance programs, and referral incentives. Through these benefits and a strong culture of support, the Hilton Garden Inn in Bend, Oregon, supported by Resolute Road Hospitality, offers a rewarding career path for those passionate about the hospitality sector and driven to provide exceptional service every day.

Job Requirements

  • High school diploma or GED preferred
  • previous housekeeping or hospitality experience preferred
  • ability to work physical tasks including lifting, standing, bending, and kneeling
  • familiarity with cleaning products and safe chemical handling
  • effective communication skills
  • ability to work independently and as part of a team
  • adherence to safety protocols and hotel policies
  • basic English comprehension
  • flexibility to work various shifts in a fast-paced environment

Job Qualifications

  • High school diploma or GED preferred
  • previous housekeeping or hospitality experience preferred
  • familiarity with housekeeping tools, cleaning products, and safe handling procedures
  • attention to detail and pride in delivering high quality work
  • ability to work independently and manage time effectively
  • team oriented mindset with strong communication skills
  • physical ability to meet job demands including lifting, standing, bending, kneeling
  • basic English comprehension preferred
  • bilingual skills are a plus
  • able to work in a fast-paced environment and adapt to changing priorities

Job Duties

  • Clean guest rooms and bathrooms: make beds, vacuum, dust, sanitize, and restock supplies
  • replenish linens, amenities, and guest essentials
  • clean assigned public areas such as hallways, lobbies, restrooms, meeting rooms
  • stock housekeeping cart with approved cleaning products, linens, and guest supplies
  • report maintenance issues, safety concerns, or damaged items to the supervisor promptly
  • log and turn in lost and found items following hotel policy
  • follow safety protocols and chemical handling guidelines
  • attend pre-shift meetings to review assignments and daily updates
  • assist with deep cleaning projects and turndown service as assigned
  • complete assigned tasks within allotted time per room
  • deliver friendly and respectful guest service throughout interactions
  • adhere to all Resolute Road Hospitality policies and procedures
  • other duties as assigned

Job Criteria

Experience

No experience required


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