Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $19.62
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its diverse portfolio of brands and commitment to delivering exceptional guest experiences. Among its prestigious brands is W Hotels, a hotel chain that embodies luxury, innovation, and a vibrant culture. W Hotels strives to awaken curiosity and expand worlds, providing guests with unique, memorable stays that break traditional notions of luxury. Located at 200 Lavaca St, Austin, Texas, this W Hotel is an integral part of Marriott International's vast network, offering an exciting opportunity for individuals passionate about hospitality and delivering outstanding service.

The role available at this W Hotel in Austin is a full-time, non-management position within the Housekeeping and Laundry category. With a pay rate of $19.62 per hour, this position focuses on maintaining the cleanliness and appealing appearance of the hotel to ensure that every guest experiences comfort and care from the moment they arrive. This role, titled "Expert in the Guest Environment," involves a broad range of cleaning responsibilities which include guest room upkeep, replenishing cleaning carts, and ensuring common areas are spotless and inviting. The role is vital in creating an environment where guests can enjoy a truly remarkable stay.

The Expert in the Guest Environment is empowered to address guest requests promptly, assist with various cleaning tasks, and handle multiple responsibilities that keep the hotel running efficiently. Beyond just cleaning, this position is about building a unique atmosphere and memorable experience for each guest. Employees are expected to adhere to company guidelines, maintain high standards of quality, and uphold professionalism in appearance and communication. The job requires physical activity, including standing, sitting, walking for extended periods, and moving objects weighing less than 50 pounds without assistance.

W Hotels and Marriott International pride themselves on fostering a workplace of equal opportunity and diversity. They cultivate an environment where employees from varied backgrounds feel valued and included. The organization is committed to non-discrimination on the basis of disability, veteran status, or any other protected characteristic, ensuring a welcoming atmosphere for all associates.

Joining the team at W Hotels means becoming part of a globally connected and innovative organization that encourages personal growth and excellence. This role is suitable for individuals who are original, innovative, and future-focused, eager to contribute to delivering the outstanding hospitality experience for which Marriott International is renowned. By becoming an Expert in the Guest Environment, team members contribute directly to the mission of providing exceptional service and fulfilling the hotel's promise of luxury and comfort to every guest.

Job Requirements

  • high school diploma or equivalent
  • ability to perform physical tasks including standing, walking, and lifting less than 50 pounds
  • availability to work full-time hours
  • must follow company guidelines and safety protocols
  • maintain professional appearance and behavior
  • ability to handle multiple responsibilities efficiently

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in housekeeping or cleaning roles advantageous
  • ability to stand, sit, and walk for extended periods
  • capable of lifting and moving objects up to 50 pounds
  • strong communication skills
  • commitment to maintaining high standards of cleanliness and professionalism
  • ability to follow company procedures and safety protocols

Job Duties

  • maintain cleanliness and appearance of guest rooms and hotel common areas
  • respond promptly to guest requests related to cleanliness and environment
  • restock cleaning carts and supplies as needed
  • perform various cleaning tasks including moving, lifting, and placing objects weighing less than 50 pounds
  • adhere to company policies and safety guidelines
  • ensure professional appearance and communication
  • contribute to creating a unique and memorable guest experience

Job Criteria

Experience

No experience required


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