Housekeeper

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
flexible schedule

Job Description

Onvo is a dedicated hospitality company renowned for providing exceptional guest experiences through its wide range of hotel services. Within the hospitality sector, Onvo prides itself on its commitment to quality and customer satisfaction, ensuring every guest feels welcomed and cared for during their stay. As a reputable employer, Onvo values fairness and inclusivity and maintains a workplace environment that celebrates diversity and equal opportunities for all team members. The company's continuous focus on excellence has made it a preferred destination for travelers seeking comfort and quality service.

The Residence Inn Housekeeper role at Onvo is essential in upholding the brand and company standards for room cleanliness and guest satisfaction. This position is responsible for the thorough cleaning, maintenance, and inspection of guest rooms to ensure they are prepared perfectly prior to guest check-in. The role involves removing and replenishing linens, restocking amenities, and addressing any housekeeping tasks necessary to maintain a high standard of room quality. Communication is a vital part of the job, as the housekeeper must coordinate efficiently with supervisors, managers, and the front desk team regarding any damages, equipment issues, or guest requests that arise during their shift. This position demands a customer-focused mindset, requiring the housekeeper to interact with guests professionally and with a friendly demeanor.

Housekeepers will receive a daily list of assigned rooms from their manager and will need to prioritize their cleaning tasks accordingly. Adherence to brand and company standards is critical, with a focus on cleanliness, organization, and attention to detail. The responsibilities include cleaning bathrooms, kitchens, and coffee stations; making beds neatly; restocking linens and amenities; vacuuming carpets; dusting and polishing furniture; and ensuring all appliances are in proper working order. Housekeepers are also responsible for disposing of trash, managing linens, and reporting any maintenance needs promptly. The role involves significant physical activity, with the requirement to stand for extended periods and manage cleaning supplies and equipment.

This hourly position offers a wage of $15 per hour and provides an opportunity for individuals passionate about hospitality to contribute their skills in a dynamic and customer-oriented environment. Onvo encourages team members to maintain the highest standards of cleanliness and guest satisfaction, which directly impact the overall guest experience. The company fosters a culture of respect, collaboration, and professionalism, making it an ideal workplace for individuals seeking to grow their careers in hotel housekeeping and hospitality services.

Job Requirements

  • physically capable of standing for long hours
  • ability to prioritize tasks and manage time effectively
  • ability to lift and carry cleaning supplies and equipment
  • basic knowledge of cleaning chemicals and supplies
  • ability to communicate effectively with team members and guests
  • reliability and punctuality
  • willingness to adhere to company policies and standards

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping experience in a hotel or similar environment preferred
  • strong attention to detail
  • good communication skills
  • ability to follow instructions and work independently
  • customer service orientation
  • ability to work flexible hours including weekends and holidays

Job Duties

  • receive list of assigned rooms from manager and prioritize rooms
  • clean, stock and maintain assigned guest rooms according to brand and company standards
  • respond promptly to requests from guests and other departments
  • check the inventory of cleaning cart and add necessary supplies
  • transport cart to assigned floor/rooms
  • always ensure privacy of guests
  • knock and announce self before entering assigned guest rooms
  • return later if room is occupied
  • check amenities and supplies in rooms, restock according to standards
  • neatly make beds and stock bath linens according to standard
  • clean and disinfect bathrooms, kitchen, and/or coffee stations
  • remove all trash, dirty linens, towels, and room service items from rooms
  • check that all appliances are in the room and in clean working order
  • straighten desk area and furniture
  • dust, polish furniture and remove marks/stains from walls and furnishing
  • vacuum carpets and clean floors
  • notify maintenance department of needed maintenance or repairs
  • ensure room meets hotel standards with final walk around
  • ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
  • take found items to designated lost and found area
  • perform other duties as requested

Job Criteria

Experience

No experience required


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