Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $13.00 - $15.75
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Next Day Pay
Vacation leave
Personal Days
Holiday pay
Employee Discounts
Online Training Courses
Employee assistance program
Jury duty leave
Bereavement leave

Job Description

Tru by Hilton Norwalk is an upcoming hotel establishment located strategically off I-35 in Norwalk, Iowa. Conveniently situated near various popular destinations such as the Gregg Young Sports Campus, The Legacy Golf Club, Norwalk-McAninch Sports Complex, and Blank Park Zoo, this hotel offers guests easy access to entertainment, sports, and family attractions, making it an ideal choice for travelers. Additionally, its proximity, just within a five-mile radius of Des Moines International Airport (DSM), makes it highly accessible for both leisure and business travelers.

As part of the highly regarded Tru by Hilton brand, which is recognized for its vibrant and modern approach to hospitality, the Norwalk property is designed to provide guests with an energetic and welcoming environment. The hotel embraces a creative culture and lively atmosphere featuring live music and community-focused events. This creates an engaging experience not only for guests but also for its employees who become part of a dynamic team.

The position being offered is for a Part-Time Hotel Room Attendant, also known as Hotel Guest Room Attendant or Hotel Housekeeper. This role is integral to maintaining the hotel's commitment to guest satisfaction and comfort. Working in a part-time capacity, associates will play a key role in ensuring each guest's room is spotless, well-stocked, and ready for a welcoming stay. Beyond just cleaning, the role involves maintaining public areas, managing inventories, and engaging courteously with guests, reflecting the hotel's high standards.

The Tru by Hilton Norwalk values its associates by fostering an environment where excellent performance is recognized and growth opportunities are encouraged. Employees benefit from a supportive culture that balances professional development with a positive workplace atmosphere. Part-time team members can expect comprehensive benefits including medical, dental, and vision insurance, along with financial perks such as a 401(k) plan with company matching, next day pay options, and flexible spending accounts.

Other notable benefits include vacation, personal days, holiday pay, exclusive discounts on hotel stays, food and beverage savings for personal travel, and access to professional growth through online training courses. Additional employee support features include an Employee Assistance Program, jury duty leave, and bereavement leave, reinforcing the company's dedication to its team's well-being.

This opportunity appeals to those with strong organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. The role also suits individuals who enjoy working collaboratively with a diverse team and providing excellent guest service. Flexibility to work weekends and holidays is essential, reflecting the dynamic nature of hospitality services.

Commonwealth Hotels, the management company behind Tru by Hilton Norwalk, brings decades of expertise in hospitality management since its founding in 1986. Known for exceptional guest and associate satisfaction, superior returns on investment, and fostering a world-class organizational culture, Commonwealth Hotels ensures that employees are part of a company that values their contributions and supports their success.

In summary, the part-time Hotel Room Attendant position at Tru by Hilton Norwalk offers an exciting career start or continuation within the hospitality industry. It combines the vibrancy of a newly built, strategically located hotel with the support and benefits of a reputable management company. This role is ideal for individuals seeking a rewarding job where they can contribute to an exceptional guest experience and grow professionally in a welcoming, energetic environment.

Job Requirements

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction
  • Exceptional ability to manage time effectively and stay organized in a fast-paced environment
  • Excellent skills for engaging with guests and collaborating with team members seamlessly
  • Flexibility to work weekends and holidays

Job Qualifications

  • High school diploma or equivalent
  • Demonstrated experience with a strong focus on guest satisfaction
  • Exceptional time management and organizational skills
  • Excellent guest engagement and teamwork abilities

Job Duties

  • Cleaning and sanitizing guest rooms including making beds changing linens dusting vacuuming and sanitizing bathrooms
  • Restocking guest room amenities such as toiletries towels coffee and other items as needed
  • Inspecting rooms to ensure all equipment and furniture are in good working condition and reporting any maintenance issues
  • Occasionally assisting in cleaning and maintaining public areas such as hallways lounges and restrooms
  • Following proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff
  • Providing courteous and professional service addressing guest requests or concerns promptly and efficiently
  • Handling laundry services including collecting washing folding and delivering linens and towels
  • Monitoring and reporting inventory levels of cleaning supplies and amenities ensuring timely restocking
  • Preparing rooms for new guests ensuring they meet the hotel's standards of cleanliness and comfort

Job Criteria

Experience

No experience required


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