Housekeeper

Las Vegas, NV, USA|

Job Overview

Benefits

Health Insurance

Paid Time Off

Employee Discounts

retirement plans

Paid holidays

training programs

Employee wellness programs

Job Description

The Venetian Resort is a luxury hotel and casino resort located in Las Vegas, renowned for its elegant design inspired by the romance of the Italian city of Venice. As part of the Las Vegas Strip's most prestigious properties, The Venetian Resort provides exceptional accommodations, outstanding dining options, premier entertainment, and world-class amenities to millions of guests each year. The resort prides itself on delivering a high standard of guest service and maintaining a pristine environment for visitors from around the globe. With its vast size and prominence in the hospitality industry, The Venetian Resort employs a large and diverse team dedicated to upholding its reputation as an iconic destination for luxury and comfort.

The position of Housekeeper at The Venetian Resort is integral to this commitment to excellence. The primary responsibility of the Housekeeper is to clean and service assigned guest suites to the highest standards of cleanliness and guest service. This role involves meticulous attention to detail in cleaning various suite areas including bathrooms, sleeping areas, and general suite spaces, following all departmental and company policies and procedures. Additionally, the Housekeeper is responsible for reporting any maintenance issues and handling guest requests or complaints, ensuring that all concerns are addressed promptly to enhance the guest experience.

Housekeepers at The Venetian Resort must perform their duties with a strong sense of professionalism and dedication. This includes managing housekeeping carts, ensuring they are clean and fully stocked with linens and supplies, and using cleaning chemicals and equipment safely in compliance with OSHA regulations. The role also encompasses tasks such as replenishing bathroom amenities, changing bed linens, and setting up the room atmosphere for guests, including adjusting lighting and temperature controls.

Beyond cleaning, the Housekeeper serves as a frontline ambassador of the resort, providing unmatched guest service by offering accurate information about the property, its services, and local attractions. Effective communication skills and a positive attitude are essential to success in this role. Flexibility is required as the position involves working varied shifts, including nights, weekends, and holidays, and may include performing turndown services in the evenings.

This employment opportunity offers a dynamic and rewarding work environment at one of the most prestigious resorts in Las Vegas. The role demands physical stamina, attention to detail, and a commitment to maintaining impeccable standards. The Venetian Resort supports its team members with clear policies, safety standards, and opportunities for growth within the hospitality industry. This is an excellent position for individuals seeking to build a career in hospitality, emphasizing guest satisfaction and operational excellence.

Job Requirements

18 years of age
proof of authorization/eligibility to work in the United States
high school diploma or equivalent preferred
must be able to obtain and maintain any other certification or license as required by law or policy
six months of related experience in housekeeping professional cleaning or exposure to the hospitality industry preferred
must be available for performing turndown service for evenings as needed
complete and record tasks using both electronic and paper tracking
ability to communicate clearly and effectively in English both in spoken and written form
strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
must be able to work varied shifts including nights weekends and holidays

Job Qualifications

High school diploma or equivalent preferred
six months of related experience in housekeeping professional cleaning and or exposure to the hospitality industry preferred
ability to communicate clearly and effectively in English both in spoken and written form
strong interpersonal skills with the ability to communicate effectively with guests and other team members of different backgrounds and levels of experience
must be available for performing turndown service for evenings as needed
complete and record tasks using both electronic and paper tracking
must be able to work varied shifts including nights weekends and holidays

Job Duties

Clean guest suites by category priority including bathrooms showers tubs sleeping and general suite areas following all company and departmental policies and procedures
complete required suite cleaning credits daily
keep housekeeping cart clean at all times and well-stocked with clean linen and supplies
ensure linen is clean and up to standards by following the reject linen process
remove soil dirt soap build-up and hair from bathroom mirrors vanity sink toilet shower walls bathtub shower curtain and floor
replenish all paper products such as facial tissue toilet tissue and or bathroom amenities in correct amounts and locations
monitor and maintain cleanliness sanitation and organization of assigned work areas
replace soiled bed sheets and turn down beds set radio to designated station and volume refresh ice bucket tray and glasses close drapes and shutters set lighting and thermostat to designated levels remove room service trays tables items from suite to elevator service landing
safely use cleaning chemicals and equipment in accordance with OSHA regulations and company and departmental policies including the use of personal protective equipment and safety practices