Job Overview

briefcase

Employment Type

Full-time
Hourly
moneybag

Compensation

Hourly
Range $33.01 - $33.76
diamond

Benefits

Supportive team environment
Motivating management
wellness programs
Learning and development opportunities
Hotel Room Discounts
Food and beverage discounts
recognition programs

Job Description

JW Marriott is part of the luxury portfolio of Marriott International, a leading global hospitality company known for its exceptional service standards and commitment to guest satisfaction. With over 100 stunning hotels located in premier cities and resort destinations worldwide, JW Marriott upholds a legacy of refined luxury, comfort, and personalized guest experiences. As an employer, JW Marriott places its employees at the forefront, believing that happy and engaged team members lead to happy guests. This philosophy is embodied in "The JW Treatment"; a dedication to creating a supportive, nurturing, and inspiring work environment where employees can thrive, grow, and excel in their careers.

Located at 780 Mission St, San Francisco, California, the JW Marriott hotel offers a full-time, non-management Housekeeping and Laundry position with a competitive hourly wage ranging from $33.01 to $33.76. The role primarily focuses on maintaining the high standards of cleanliness, order, and presentation that guests of JW Marriott have come to expect. Candidates should have afternoon and evening availability to align with guest demands and operational needs. The position requires physical stamina, including the ability to lift and move up to 25 pounds, prolonged periods of standing, walking, or sitting, and a professional appearance through a clean uniform. Prior to starting, employees must complete safety training and certification to ensure a secure and compliant work environment.

The housekeeping role is essential in creating the perfect 'home away from home' for every guest. From the moment a guest steps into their room, their first impression hinges on the immaculate presentation and thoughtful touches that communicate care and attention. This includes perfectly made beds with neatly folded linens, spotless mirrors, and furniture arranged precisely to elevate the guest experience. The housekeeper's efforts directly contribute to customer loyalty, as consistently exceptional room conditions inspire guest satisfaction and repeat visits.

In addition to cleaning duties, housekeepers take pride in guest interactions, delivering courteous greetings and responding promptly to guest requests. Service excellence extends beyond cleanliness—it involves creating a welcoming atmosphere where guests feel valued and cared for. JW Marriott offers comprehensive support to its staff through teamwork, leadership motivation, wellness programs, learning opportunities, and recognition initiatives. Employees also benefit from hotel discount programs covering rooms, dining, and gift shop merchandise, further enhancing the overall employment experience.

At JW Marriott, the focus on diversity, equity, and inclusion ensures a welcoming environment for everyone. The company actively celebrates varied backgrounds and experiences, fostering a culture where all team members can bring their authentic selves to work. Marriott International is an equal opportunity employer committed to non-discrimination based on disability, veteran status, or other legally protected characteristics. The company also considers qualified applicants with criminal histories according to applicable laws. Joining JW Marriott means becoming part of a global community dedicated to excellence, innovation, and personal growth in luxury hospitality.

Job Requirements

  • High school diploma or equivalent
  • Afternoon and evening availability preferred
  • Ability to lift and move up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Maintain professional appearance with clean uniform
  • Complete safety training and certification before employment

Job Qualifications

  • High school diploma or equivalent
  • Ability to prioritize teamwork
  • Detail-oriented approach
  • Courteous and guest-focused behavior

Job Duties

  • Replace guest courtesies and room supplies
  • Make beds and fold linens
  • Remove trash, soiled linens, and room service items
  • Greet guests and attend to their requests
  • Organize desk items, furniture, and appliances
  • Dust, polish, and remove marks from walls and furniture
  • Vacuum carpets and perform floor cleaning tasks

Job Criteria

Experience

No experience required


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