Housekeeper

Hilton Grand Vacations at The Fountains Resort in Orlando, FL, invites passionate individuals to join their team as a Housekeeper. Hilton Grand Vacations is a celebrated hospitality company recognized globally for its inclusive culture and commitment to delivering exceptional guest experiences. With a community of more than 14,000 team members worldwide, the company values diversity, celebrates individual uniqueness, and fosters a strong sense of belonging. As an award-winning employer, Hilton Grand Vacations takes pride in its positive impact on the hospitality industry and the communities it serves. This dedication is supported through numerous employee recognition programs, comprehensive benefits from day one, and career advancement opportunities, making it a leading workplace for those seeking a meaningful and rewarding career in hospitality.

The Housekeeper role at The Fountains Resort is crucial for maintaining the high standards of cleanliness and comfort that guests expect. The position offers an hourly base wage with the chance to earn additional income through guest-provided electronic tips, reflecting the company’s commitment to rewarding service excellence. This role involves preparing all assigned units for guest arrivals, ensuring that rooms meet or exceed cleanliness and presentation standards. Housekeepers greet guests warmly and respond to their requests promptly, contributing to an outstanding guest experience. Responsibilities also include reporting maintenance issues, maintaining the cleanliness and organization of housekeeping carts and supplies, and assisting management with inventory control of linen and supplies. Special projects may be assigned by housekeeping management, offering opportunities for skill development and greater engagement with hotel operations.

Hilton Grand Vacations emphasizes the importance of physical capability and flexibility in this role, as housekeepers are required to bend, stoop, walk, lift up to 50 pounds, and push or pull up to 100 pounds, with shifts typically lasting eight hours. The company supports all employees through an Employee Assistance Program focused on physical and mental well-being, robust health care options starting on day one, including medical, dental, and vision coverage, and a 401(k) retirement plan with company matching. Additional perks such as travel discounts, paid vacation and sick leave, tuition reimbursement, and an employee stock purchase program contribute to a comprehensive benefits package designed to support team members both professionally and personally.

This position is ideal for individuals who anticipate customer needs, think proactively about their work's impact, and build confidence in themselves and others through honest and dependable interactions. Hilton Grand Vacations prioritizes creating a workplace where everyone feels valued and supported, ensuring reasonable accommodations are available for individuals with disabilities during the application process and in the workplace. Joining the Hilton Grand Vacations team at The Fountains Resort means becoming part of a dynamic, innovation-driven company committed to fostering extraordinary people and exceptional benefits from the very first day of employment.