Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
career advancement
Job Description
Marriott International is a leading global hospitality company known for its commitment to exceptional guest experiences and high standards of service. Among its renowned brands, Courtyard by Marriott stands out as a hotel brand specifically designed to cater to the needs of business travelers. Located at 1151 W Walnut Hill Ln, Irving, Texas, Courtyard is part of a vibrant hospitality community that values professionalism, inclusivity, and continuous growth. Marriott International fosters an environment where diversity is celebrated, and every associate is empowered to reach their full potential. The company is committed to providing equal opportunity employment and creating welcoming workplaces for all, regardless of disability, veteran status, or other protected characteristics.
This full-time, non-management position at Courtyard focuses on the vital role of Guest Environment Expert within the housekeeping category. The Guest Environment Expert is an integral team member responsible for maintaining cleanliness and the overall appearance of the hotel. This role goes beyond just cleaning rooms and making beds; it aims to craft a unique and memorable experience for every guest. The individuals in this position are skilled in performing various cleaning functions and are empowered to respond to guest requests promptly and efficiently. The Expert is often on their feet, moving around the hotel to manage tasks such as restocking cleaning carts, cleaning guest rooms and public areas, and performing other responsibilities that ensure the hotel environment is inviting and enjoyable for guests.
In this role, professionalism is paramount. Guest Environment Experts must adhere to company policies and procedures, maintain confidentiality, uphold the highest quality standards, and present themselves professionally in uniform and communication. Physical tasks such as lifting, moving, and carrying objects up to 50 pounds are routine, requiring stamina and attention to safety. Successful completion of duties directly impacts guest satisfaction and the smooth operation of the hotel.
Joining the Courtyard team means becoming part of a diverse and ambitious workforce that is passionate about exceeding guest expectations. The hotel brand promotes a culture of learning, growth, and teamwork where employees are encouraged to always improve while enjoying their work environment. Courtyard and Marriott International offer a platform for you to do your best work, fulfill your purpose, and become your best self in a dynamic global team. This role provides an opportunity to contribute meaningfully to guest experiences while developing your career in the hospitality industry.
This full-time, non-management position at Courtyard focuses on the vital role of Guest Environment Expert within the housekeeping category. The Guest Environment Expert is an integral team member responsible for maintaining cleanliness and the overall appearance of the hotel. This role goes beyond just cleaning rooms and making beds; it aims to craft a unique and memorable experience for every guest. The individuals in this position are skilled in performing various cleaning functions and are empowered to respond to guest requests promptly and efficiently. The Expert is often on their feet, moving around the hotel to manage tasks such as restocking cleaning carts, cleaning guest rooms and public areas, and performing other responsibilities that ensure the hotel environment is inviting and enjoyable for guests.
In this role, professionalism is paramount. Guest Environment Experts must adhere to company policies and procedures, maintain confidentiality, uphold the highest quality standards, and present themselves professionally in uniform and communication. Physical tasks such as lifting, moving, and carrying objects up to 50 pounds are routine, requiring stamina and attention to safety. Successful completion of duties directly impacts guest satisfaction and the smooth operation of the hotel.
Joining the Courtyard team means becoming part of a diverse and ambitious workforce that is passionate about exceeding guest expectations. The hotel brand promotes a culture of learning, growth, and teamwork where employees are encouraged to always improve while enjoying their work environment. Courtyard and Marriott International offer a platform for you to do your best work, fulfill your purpose, and become your best self in a dynamic global team. This role provides an opportunity to contribute meaningfully to guest experiences while developing your career in the hospitality industry.
Job Requirements
- high school diploma or equivalent
- previous experience in housekeeping or similar role preferred
- ability to stand, sit, and walk for extended periods
- ability to lift and carry objects up to 50 pounds
- adherence to company policies and confidentiality
- willingness to work full-time in Irving, Texas
- professional appearance and communication
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to perform physical tasks including lifting up to 50 pounds
- strong attention to detail
- excellent communication skills
- ability to work independently and as part of a team
Job Duties
- maintain cleanliness of guest rooms and public areas
- respond promptly to guest requests
- restock cleaning carts
- follow company policies and procedures
- adhere to safety standards when lifting and moving objects
- uphold quality standards
- maintain professional appearance and communication
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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