Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $18.50 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a reputable management company specializing in extended stay hotels. Operating in 20 different states, HomeTowne Studios has established itself as a leader in providing quality extended hotel stays. Their properties underwent renovations in 2018, reflecting their commitment to maintaining high standards of comfort, cleanliness, and guest satisfaction. Continuing to improve both property quality and the overall guest and employee experience, HomeTowne Studios focuses on training techniques and enhancements that make their hotels a preferred choice for guests and an excellent workplace for employees. This dedication to excellence is mirrored in their goal to be the employer of choice within the hospitality industry. The company places a strong emphasis on creating a supportive and rewarding environment where employees feel valued and motivated to grow their careers.

The Housekeeper role at HomeTowne Studios comes with a competitive starting wage between $18.50 and $19.00 per hour. It is a crucial position within the hotel team, responsible for ensuring guest rooms and public areas meet the highest standards of cleanliness and comfort. The housekeeper actively contributes to delivering an outstanding guest experience by maintaining cleanliness, managing supplies, and adhering to safety standards. This role involves welcoming guests with a friendly demeanor while performing all housekeeping duties efficiently and thoroughly.

The job requires excellent communication skills to coordinate with front desk staff regarding room status and maintenance concerns. The position also demands awareness of OSHA regulations for proper use of cleaning chemicals and materials. Housekeepers at HomeTowne Studios participate in self-room inspections and are open to constructive feedback from management and trained team members to continuously elevate room quality. This role encourages cross-training opportunities in laundry, maintenance, and front desk functions, providing employees with broader skills and additional career development paths.

In addition to a supportive work culture, employees benefit from various perks, including health, dental and vision insurance with affordable employee contributions, employer-paid life insurance, paid time off, 401K with employer match, and career growth opportunities. The company also values professionalism in appearance and requires employees to wear provided uniforms. Candidates suitable for this role should have prior experience in hotel cleaning or related customer service roles, possess strong organizational skills, and be adaptable to dynamic work environments that may not always be climate-controlled. Overall, HomeTowne Studios offers a stable, rewarding career for individuals passionate about hospitality and guest service excellence.

Job Requirements

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • must maintain professional appearance in hometown's provided uniform
  • must be able to work in non-climate controlled areas
  • must be able to easily and frequently change from one task to another and work with minimal supervision
  • basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • must maintain professional appearance in Hometown's provided uniform
  • basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • remove and replace dirty linens and terry, change and make beds
  • thoroughly clean bathrooms, sinks, fridge, floors etc
  • use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and Hometown's requirements
  • communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • maintain confidentiality of guest information and pertinent hotel data
  • perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • cross train in laundry, maintenance and/or front desk job functions, if possible
  • performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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