Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.16 - $22.36
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development programs
wellness programs

Job Description

W Hotels is a renowned luxury hotel brand under the global hospitality company Marriott International, dedicated to offering unique and memorable experiences to its guests. Located at 821 Marquette Ave, Minneapolis, Minnesota, W Hotels redefines luxury and hospitality through its vibrant culture, innovative service, and attention to detail. As part of Marriott International, one of the world's leading hotel companies, W Hotels embodies a spirit ready to embrace new ideas and push the boundaries of traditional luxury hotel experiences. The company fosters a welcoming and inclusive environment, celebrating diversity and ensuring equal opportunities for all employees. Marriott International is committed to non-discrimination based on disability, veteran status, or any other legally protected characteristic, maintaining a respectful and professional workplace for everyone. W Hotels is passionate about creating a space where employees can thrive, grow their careers, and be the best version of themselves while delivering exceptional service to guests.

This is a full-time non-management position offering an hourly wage ranging between $20.16 and $22.36. The role of a Guest Environment Expert (Housekeeping and Laundry category) at W Hotels is integral to maintaining the high standards of cleanliness and presentation throughout the hotel. This position goes beyond simple cleaning duties; it’s about crafting an extraordinary guest environment that ensures every visitor’s stay is remarkable. Guest Environment Experts are empowered to address guests’ requests, restock cleaning carts, clean guest rooms and common areas, and manage various other responsibilities to keep the hotel in top condition.

Beyond specific tasks, employees must uphold company guidelines, maintain confidentiality, and present themselves professionally in uniform and communication. The job involves being on one’s feet for extended periods and engaging in physical activities such as lifting and moving objects weighing under 50 pounds without assistance. The role demands dedication, attention to detail, and a proactive approach to hotel upkeep to ensure guest satisfaction and smooth hotel operations. Joining W Hotels means becoming part of a team that not only values top-tier service but also encourages personal and professional development within a supportive global network. Employees benefit from a broad range of programs aimed at supporting well-being, enhancing career growth, and enriching life experiences. Prospective candidates who are innovative, original, and future-focused will find W Hotels an inspiring place to excel.

Job Requirements

  • high school diploma or equivalent
  • ability to stand and walk for long periods
  • ability to lift and carry objects weighing up to 50 pounds
  • availability to work full-time hours
  • willingness to follow all company policies and procedures
  • basic communication skills
  • no management experience required

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to work standing and walking for long periods
  • strong communication and customer service skills
  • ability to lift and carry objects weighing up to 50 pounds
  • team player with a positive attitude
  • knowledge of cleaning chemicals and supplies

Job Duties

  • clean guest rooms thoroughly and efficiently
  • restock and maintain housekeeping carts
  • respond promptly to guest requests and inquiries
  • maintain cleanliness in public and common areas
  • follow company safety and confidentiality guidelines
  • assist in moving and lifting objects under 50 pounds
  • uphold uniform and professional appearance standards

Job Criteria

Experience

No experience required


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