Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a reputable management company specializing in providing high-quality extended stay hotel experiences. With a presence across 20 different states, HomeTowne Studios has established itself as a leader in the hospitality industry, continually enhancing both guest accommodations and employee work environments. The company is committed not only to delivering excellent service to its guests but also to fostering a positive and supportive workplace for its team members. HomeTowne Studios' properties were recently renovated in 2018, reflecting the company's focus on maintaining modern, comfortable, and functional spaces that meet contemporary standards.

The opportunity to join HomeTowne Studios as a Housekeeper offers a chance to be part of a company that values its employees greatly. The starting wage for this position ranges between $16.50 and $17.00 per hour, underscoring the company's commitment to competitive compensation. Employees at HomeTowne Studios enjoy a comprehensive benefits package, including health insurance with affordable contributions, dental and vision coverage, employer-paid life insurance, paid time off, 401K with employer match, and numerous career growth opportunities. This supportive benefits offering highlights the company’s dedication to employee well-being and professional development.

As a Housekeeper, you will play an essential role in delivering an outstanding guest experience by maintaining cleanliness and order throughout the hotel. This role requires attention to detail and a strong work ethic, as you will be responsible for cleaning guest rooms and common areas to high standards. Duties include removing and replacing linens, thorough cleaning of bathrooms, sinks, refrigerators, and floors, and ensuring the use of appropriate cleaning chemicals according to OSHA regulations.

Effective communication with the front desk is crucial for managing room information, maintenance requests, lost and found items, and discrepancies between stayovers and checkouts. Maintaining confidentiality of guest information and hotel data is also a key responsibility. The role also involves performing self-room inspections and accepting feedback from management and team members to continuously improve room quality.

HomeTowne Studios encourages cross-training, allowing housekeepers to gain experience in laundry, maintenance, and front desk functions, promoting a versatile and enriched work experience. This position demands a professional appearance and the ability to work in non-climate controlled environments. The job requires flexibility to transition between tasks efficiently while working with minimal supervision, supported by basic English communication skills for verbal and written interactions.

Joining HomeTowne Studios as a Housekeeper means becoming part of a company that values quality, teamwork, and professional growth, ensuring every employee has the opportunity to thrive while contributing to an exceptional hospitality experience for guests.

Job Requirements

  • High school diploma or equivalent preferred
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • must maintain professional appearance in hometown’s provided uniform
  • must be able to work in non-climate controlled areas
  • must be able to easily and frequently change from one task to another and work with minimal supervision
  • basic English communication (verbal and written) skills required

Job Qualifications

  • High school diploma or equivalent preferred
  • minimum 1 year experience in hotel cleaning or similar environment
  • minimum 1 year experience in customer service
  • ability to maintain professional appearance in provided uniform
  • ability to work in non-climate controlled areas
  • capability to work with minimal supervision
  • basic English communication skills, both verbal and written

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • remove and replace dirty linens and terry, change and make beds
  • thoroughly clean bathrooms, sinks, fridge, floors etc
  • use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and hometown’s requirements
  • communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • maintain confidentiality of guest information and pertinent hotel data
  • perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • cross train in laundry, maintenance and/or front desk job functions, if possible
  • performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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