
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Marriott International is a globally renowned hospitality company known for its commitment to delivering exceptional guest experiences across its portfolio of brands. One of its prominent brands, Courtyard by Marriott, is specifically designed to cater to business travelers, offering a comfortable and efficient environment that meets the unique needs of guests on the go. At Courtyard, the focus is on providing an experience that goes beyond just a place to stay — it’s about creating memorable moments for every guest. The company embraces a culture of inclusivity, diversity, and continuous improvement, making it a great place for individuals who are passionate about hospitality and personal growth.
This particular role is for a Guest Environment Expert within the Housekeeping & Laundry category, located at 2 Galleria Blvd, Metairie, Louisiana. As a full-time, non-management position, the Guest Environment Expert plays a crucial role in maintaining the cleanliness and overall appearance of the hotel, ensuring that the environment supports a positive guest experience. This role requires individuals who are hands-on and proactive, willing to move about their space independently to accomplish tasks that keep the hotel looking its best.
The Guest Environment Expert is responsible for a wide range of housekeeping functions, which include cleaning guest rooms and public spaces, stocking cleaning carts, responding to guest requests, and supporting the overall operational flow of the hotel. It’s not just about routine cleaning but about creating a space that guests will find inviting and memorable. This role demands physical stamina, as it involves standing, sitting, or walking for extended periods, as well as lifting or moving objects up to 50 pounds. The ability to work in a safe, professional manner while upholding Marriott's quality standards is essential.
Working at Courtyard by Marriott means being part of a team that values professionalism, quality, and respect for all associates. The company fosters an environment where the diverse backgrounds of its employees are treasured, providing equal employment opportunities regardless of disability, veteran status, or any other protected factor under applicable laws. This role offers an opportunity for individuals who love to learn and grow within a supportive team dynamic, all while delivering superior service and having fun. Joining Courtyard by Marriott means becoming part of a global network dedicated to hospitality excellence and personal development, where one can truly do their best work and become the best version of themselves.
This particular role is for a Guest Environment Expert within the Housekeeping & Laundry category, located at 2 Galleria Blvd, Metairie, Louisiana. As a full-time, non-management position, the Guest Environment Expert plays a crucial role in maintaining the cleanliness and overall appearance of the hotel, ensuring that the environment supports a positive guest experience. This role requires individuals who are hands-on and proactive, willing to move about their space independently to accomplish tasks that keep the hotel looking its best.
The Guest Environment Expert is responsible for a wide range of housekeeping functions, which include cleaning guest rooms and public spaces, stocking cleaning carts, responding to guest requests, and supporting the overall operational flow of the hotel. It’s not just about routine cleaning but about creating a space that guests will find inviting and memorable. This role demands physical stamina, as it involves standing, sitting, or walking for extended periods, as well as lifting or moving objects up to 50 pounds. The ability to work in a safe, professional manner while upholding Marriott's quality standards is essential.
Working at Courtyard by Marriott means being part of a team that values professionalism, quality, and respect for all associates. The company fosters an environment where the diverse backgrounds of its employees are treasured, providing equal employment opportunities regardless of disability, veteran status, or any other protected factor under applicable laws. This role offers an opportunity for individuals who love to learn and grow within a supportive team dynamic, all while delivering superior service and having fun. Joining Courtyard by Marriott means becoming part of a global network dedicated to hospitality excellence and personal development, where one can truly do their best work and become the best version of themselves.
Job Requirements
- High school diploma or equivalent
- Previous experience in housekeeping or similar role preferred
- Ability to stand and walk for extended periods
- Capability to lift and move objects up to 50 pounds
- Strong communication skills
- Ability to work flexible shifts
- Must adhere to company policies and procedures
Job Qualifications
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience is a plus
- Ability to communicate effectively with guests and team members
- Physical ability to stand, walk, and perform manual tasks for extended periods
- Attention to detail and commitment to quality
- Ability to follow instructions and work independently
- Basic knowledge of cleaning techniques and safety standards
Job Duties
- Maintain cleanliness and appearance of guest rooms and public areas
- Respond promptly to guest requests
- Stock housekeeping carts with necessary supplies
- Follow hotel safety and cleanliness standards
- Collaborate with team members to ensure efficient workflow
- Uphold professional appearance and communication
- Adhere to company policies and procedures
Job Criteria
Experience
No experience required
Job Location
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