Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $20.32
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
diverse workplace

Job Description

Marriott International is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences through its diverse portfolio of brands. Among its luxury collection, JW Marriott stands out with over 100 stunning properties situated in gateway cities and unique resort locations worldwide. This brand places a strong emphasis on fostering a work environment centered on associate well-being, professional growth, and camaraderie, ensuring that the happiness of its employees translates directly to joyful guest experiences. Located at 400 Renaissance Center in Detroit, Michigan, this particular JW Marriott hotel exemplifies the brand's commitment to excellence in all aspects of hotel operations.

This part-time, non-management Housekeeping position at JW Marriott Detroit offers a rewarding opportunity for individuals who are dedicated to maintaining the highest standards of cleanliness and guest satisfaction. With a competitive pay rate of $20.32 per hour, this role is instrumental in upholding the brand’s promise of "Wonderful Hospitality. Always." The Housekeeping team member responds swiftly to guest requests and collaborates effectively with other departments to fulfill operational needs efficiently. Key responsibilities include ensuring guest rooms are meticulously cleaned by replacing dirty linens and towels with fresh ones, making beds properly, and replenishing guest amenities. The role also involves cleaning bathrooms, vacuuming carpets, dusting, polishing furniture, and maintaining overall order and hygiene within the guest rooms.

In addition to room care, the role requires vigilance in following company safety and security protocols, reporting any maintenance or safety hazards promptly, and adhering to all training and certification requirements related to workplace safety. Physical aspects of the job demand the ability to handle equipment like housekeeping carts and to perform repetitive tasks involving bending, lifting, and moving objects weighing up to 25 pounds independently, with assistance provided for heavier items. This position also values professionalism—associates are expected to present themselves neatly in uniform, communicate clearly and respectfully with guests and colleagues, and contribute positively to team goals.

JW Marriott Detroit welcomes candidates from diverse backgrounds, emphasizing equal opportunity and inclusivity. No prior work experience or high school diploma is necessary, making this role accessible to entry-level applicants who are motivated to learn and grow within the hospitality industry. This position embodies the rich culture of Marriott International, where associates are valued and encouraged to explore their potential, contributing to a legacy of genuine, intuitive, and innovative hospitality. By joining this team, associates become part of a supportive community where their contributions are recognized, and training opportunities for career advancement are plentiful. The wellness and development of employees are fundamental priorities, ensuring a comprehensive and fulfilling work experience.

In summary, this Housekeeping team member role at JW Marriott Detroit is well-suited for individuals seeking a dynamic, guest-focused environment in a prestigious luxury hotel setting. The position offers the chance to be an integral part of a globally recognized brand known for its deep commitment to service excellence and associate satisfaction. If you are enthusiastic about providing hospitality that makes a meaningful difference in guests’ stays, this role provides an ideal platform from which to grow your career in the hotel industry.

Job Requirements

  • Ability to respond promptly to requests
  • ability to handle physical demands including lifting, bending, and pushing carts
  • willingness to follow safety and security policies
  • maintain cleanliness and professionalism
  • ability to stand, sit, kneel, or walk for extended periods
  • ability to grasp and manipulate objects requiring fine motor skills
  • ability to work part time
  • non-management employment type
  • ability to maintain confidentiality
  • ability to assist guests with disabilities

Job Qualifications

  • No high school diploma or GED required
  • no prior work experience necessary
  • no supervisory experience required
  • no license or certification required
  • strong attention to detail
  • good communication skills
  • ability to work independently and as part of a team
  • customer service orientation
  • physical stamina for demanding tasks
  • willingness to learn and follow procedures

Job Duties

  • Respond promptly to guest and departmental requests
  • fill and transport supply carts to assigned areas
  • enter guest rooms following proper vacancy and access procedures
  • replace guest amenities and supplies
  • change dirty linens and terry with clean items
  • make beds and fold terry
  • clean bathrooms thoroughly
  • remove trash, dirty linens, and room service items
  • verify presence and functionality of in-room appliances
  • straighten desk items, furniture, and appliances
  • dust, polish, and remove marks from walls and furnishings
  • vacuum carpets and perform floor care duties
  • follow company safety and security policies and report hazards
  • maintain professional uniform and appearance
  • communicate clearly and professionally with guests and team members
  • assist individuals with disabilities
  • support team goals
  • lift and carry objects up to 25 pounds unassisted and heavier objects with assistance
  • push and pull loaded housekeeping carts over uneven surfaces
  • perform additional duties as requested by supervisors

Job Criteria

Experience

No experience required


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