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Housekeeper

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.05
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Work Schedule

Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401K opportunities
Travel Discounts
Tuition Reimbursement
Professional counseling
growth and development opportunities
Free on-site parking
Department celebrations
Associate Appreciation Week
Monthly associate recognition and reward programs
Stipend for work shoes

Job Description

Hyatt Vacation Club (HVC) is a renowned hospitality company that specializes in vacation ownership, providing travelers from around the globe with memorable vacation experiences in a friendly, supportive, and beautiful environment. Located at 8860 Lawrence Welk Drive, Hyatt Vacation Club at The Welk is a destination where guests enjoy luxury, comfort, and warm hospitality. As part of Hyatt's prestigious family, the club is committed to inclusivity, care, and creating meaningful moments where vacation dreams come true. The workplace culture emphasizes diversity, equal opportunity, and a supportive atmosphere where team members are encouraged to grow and develop professionally while contributing to an excellent guest experience. Employees at HVC enjoy competitive pay, generous benefits, and a variety of perks that enhance their work-life balance and professional satisfaction. The role of a Housekeeper at Hyatt Vacation Club is a full-time position that offers an hourly wage of $23.05. This role is key in ensuring the cleanliness and comfort of the villas, creating an inviting atmosphere for owners and guests alike. The Housekeeper's responsibilities are focused on maintaining the highest standards of cleanliness in kitchens, bathrooms, dining rooms, and bedrooms. They also replenish guest amenities, report maintenance issues, and contribute to the overall guest experience by greeting and assisting guests professionally. The position requires physical stamina, attention to detail, and the ability to work various shifts including holidays and weekends. Employees are supported through various benefits including medical, dental, vision coverage, 401K opportunities, travel discounts, tuition reimbursement, and professional counseling. Site-specific perks like free on-site parking, department celebrations, associate appreciation events, recognition programs, and stipends for work shoes also contribute to a fulfilling workplace experience. Housekeepers at Hyatt Vacation Club are part of a team that values professionalism, teamwork, safety, and customer service excellence. They are encouraged to contribute positively to the team goals and uphold company policies rigorously. This role requires individuals who can manage physical demands such as bending, twisting, lifting up to 25 pounds, and standing or walking for extended periods. Background and drug screening may be required according to company policy. Hyatt Vacation Club is committed to hiring a diverse workforce and sustaining an inclusive culture, making it a desirable employer for individuals who value diversity, inclusivity, and career growth within the hospitality industry.

Job Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Ability to reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Ability to stand, sit, or walk for an extended period of time
  • Ability to lift, carry, push, or pull items that weigh up to 25lbs without assistance
  • Position may require background and drug screening contingent on company policy
  • Commitment to uphold all company policies and safety procedures
  • Strong customer service orientation

Job Qualifications

  • High school diploma or equivalent preferred
  • Prior housekeeping or cleaning experience is an advantage but not required
  • Ability to follow detailed cleaning and safety procedures
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Attention to detail and reliability
  • Flexibility to work various shifts including weekends and holidays

Job Duties

  • Cleans the entirety of villas (kitchens, bathrooms, dining rooms, bedrooms) according to standards
  • Completes assigned rooms and tasks within the scheduled shift
  • Replaces all guest amenities such as linens, towels, toiletries, and kitchen items according to standards
  • Reports room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk
  • Fills the Housekeeping cart/caddy with all necessary supplies/chemicals, transports the cart/caddy to the rooms, and returns the cart to the designated area at the end of the shift
  • Follows all company policies and procedures
  • reports any maintenance problems, safety hazards, and/or accidents
  • Welcomes and greets guests and anticipates and addresses their needs
  • Interacts with colleagues and guests professionally and promptly
  • Contributes to team goals
  • Always follows company policies and safety procedures

Job Criteria

Experience

No experience required


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