
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Team-oriented work environment
Job Description
Courtyard by Marriott, located at 2 Galleria Blvd, Metairie, Louisiana, is part of Marriott International's esteemed portfolio of brands. Marriott International is a global leader in the hospitality industry, renowned for its dedication to quality, service, and innovation. With a strong reputation for delivering exceptional guest experiences, Marriott operates thousands of hotels worldwide, catering to business and leisure travelers alike. As a non-management, full-time position, this opportunity is ideal for individuals passionate about maintaining high standards of cleanliness and creating memorable environments for guests. The role is not remote and involves physically engaging tasks within the hotel premises.
The Guest Environment Expert position at Courtyard by Marriott is a vital role focused on sustaining the appearance and cleanliness of the entire hotel. This position goes beyond traditional housekeeping; it is about crafting an exceptional guest experience. Guest Environment Experts are versatile professionals skilled in various housekeeping functions, tasked with ensuring every guest space and public area is spotless, welcoming, and inviting. They are empowered to take initiative in their work environment, proactively addressing guest requests, managing supply carts, cleaning rooms, and maintaining public spaces. This hands-on role requires physical stamina, as employees will be on their feet for extended periods and will need to lift, move, and handle objects weighing up to 50 pounds safely.
Success in this role demands meticulous attention to detail, adherence to company policies, and a commitment to workplace safety. Guest Environment Experts must also display professionalism in communication, appearance, and conduct. Courtyard by Marriott values associates who are dedicated to quality standards and who take pride in their work. This role is instrumental in setting the tone for guest satisfaction, ensuring that every visit is marked by cleanliness and comfort.
Marriott International is an equal opportunity employer committed to fostering an inclusive workplace where diversity is celebrated. The company ensures non-discrimination on any legally protected basis and promotes an environment where associates’ diverse backgrounds and talents contribute to the success of the team. Working at Courtyard means joining a community of passionate individuals who strive to provide guest experiences that go above and beyond expectations. The company encourages continuous learning, teamwork, and personal growth within a fun and supportive atmosphere.
By joining Courtyard by Marriott, associates become part of a globally recognized brand known for excellence and innovation in hospitality. The company offers opportunities to grow professionally and personally, supporting employees in becoming the best versions of themselves. This position is perfect for achievers who are motivated by delivering superior guest service and who thrive in a dynamic, fast-paced environment. At Courtyard, employees are encouraged to build their careers while making meaningful contributions to guest satisfaction and the hotel's reputation.
The Guest Environment Expert position at Courtyard by Marriott is a vital role focused on sustaining the appearance and cleanliness of the entire hotel. This position goes beyond traditional housekeeping; it is about crafting an exceptional guest experience. Guest Environment Experts are versatile professionals skilled in various housekeeping functions, tasked with ensuring every guest space and public area is spotless, welcoming, and inviting. They are empowered to take initiative in their work environment, proactively addressing guest requests, managing supply carts, cleaning rooms, and maintaining public spaces. This hands-on role requires physical stamina, as employees will be on their feet for extended periods and will need to lift, move, and handle objects weighing up to 50 pounds safely.
Success in this role demands meticulous attention to detail, adherence to company policies, and a commitment to workplace safety. Guest Environment Experts must also display professionalism in communication, appearance, and conduct. Courtyard by Marriott values associates who are dedicated to quality standards and who take pride in their work. This role is instrumental in setting the tone for guest satisfaction, ensuring that every visit is marked by cleanliness and comfort.
Marriott International is an equal opportunity employer committed to fostering an inclusive workplace where diversity is celebrated. The company ensures non-discrimination on any legally protected basis and promotes an environment where associates’ diverse backgrounds and talents contribute to the success of the team. Working at Courtyard means joining a community of passionate individuals who strive to provide guest experiences that go above and beyond expectations. The company encourages continuous learning, teamwork, and personal growth within a fun and supportive atmosphere.
By joining Courtyard by Marriott, associates become part of a globally recognized brand known for excellence and innovation in hospitality. The company offers opportunities to grow professionally and personally, supporting employees in becoming the best versions of themselves. This position is perfect for achievers who are motivated by delivering superior guest service and who thrive in a dynamic, fast-paced environment. At Courtyard, employees are encouraged to build their careers while making meaningful contributions to guest satisfaction and the hotel's reputation.
Job Requirements
- high school diploma or equivalent
- experience in housekeeping or cleaning preferred
- ability to stand, sit, or walk for extended periods
- physical capability to lift, carry, push, or pull objects weighing up to 50 pounds without assistance
- adherence to workplace safety standards
- availability to work full-time
- non-management employment type
- located onsite at Courtyard by Marriott Metairie
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work in a fast-paced environment
- strong attention to detail
- good communication and interpersonal skills
- ability to lift and move objects up to 50 pounds
- commitment to team collaboration and guest satisfaction
Job Duties
- clean guest rooms and public areas to maintain hotel cleanliness and appearance
- deliver guest requests promptly and courteously
- stock housekeeping carts with necessary supplies
- adhere to safety and company policies in all tasks
- maintain professional appearance and communication
- assist with laundry and linen management as needed
- report maintenance issues and hazards
Job Criteria
Experience
No experience required
Job Location
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