
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
Employee wellness programs
Job Description
Marriott International is a globally renowned hospitality company dedicated to providing exceptional guest experiences through a diverse portfolio of brands. One of its flagship brands, Courtyard by Marriott, is tailored to meet the needs of business travelers with innovative services and a welcoming atmosphere. The company prides itself on fostering a culture of inclusivity and equal opportunity, where employees from all backgrounds can thrive and contribute to the company's success. With a focus on quality, safety, and customer satisfaction, Marriott remains a leader in the hospitality industry, continually striving to exceed guest expectations.
The Guest Environment Expert position at the Courtyard Marriott in Warren, Michigan, is a full-time, non-management role that plays a crucial part in maintaining the hotel's appearance and cleanliness. This role goes beyond basic housekeeping duties to create a memorable and unique guest experience, ensuring that every space within the hotel reflects high standards of cleanliness and order. The Guest Environment Expert is responsible for a range of housekeeping functions, including cleaning guest rooms and public spaces, stocking carts, and fulfilling guest requests. The position requires physical activity such as standing, walking, and lifting objects up to 50 pounds without assistance, emphasizing a hands-on approach to maintaining a welcoming environment.
Beyond the physical responsibilities, this role demands professionalism in uniform, personal appearance, and communication. The individual must adhere strictly to company policies, maintain confidentiality, and uphold quality standards. The hotel encourages a safe workplace where employees feel empowered to handle tasks independently and efficiently. This role is ideal for individuals who enjoy being part of a dynamic, ambitious team that values continuous improvement and guest satisfaction. Working at Courtyard Marriott offers the opportunity to be part of a global team, where you can grow professionally and personally while having fun and making a positive impact on guests' experiences. Marriott International actively supports diversity, non-discrimination, and inclusion, ensuring that every employee has equal access to opportunities and can contribute their unique talents to the company's mission.
The Guest Environment Expert position at the Courtyard Marriott in Warren, Michigan, is a full-time, non-management role that plays a crucial part in maintaining the hotel's appearance and cleanliness. This role goes beyond basic housekeeping duties to create a memorable and unique guest experience, ensuring that every space within the hotel reflects high standards of cleanliness and order. The Guest Environment Expert is responsible for a range of housekeeping functions, including cleaning guest rooms and public spaces, stocking carts, and fulfilling guest requests. The position requires physical activity such as standing, walking, and lifting objects up to 50 pounds without assistance, emphasizing a hands-on approach to maintaining a welcoming environment.
Beyond the physical responsibilities, this role demands professionalism in uniform, personal appearance, and communication. The individual must adhere strictly to company policies, maintain confidentiality, and uphold quality standards. The hotel encourages a safe workplace where employees feel empowered to handle tasks independently and efficiently. This role is ideal for individuals who enjoy being part of a dynamic, ambitious team that values continuous improvement and guest satisfaction. Working at Courtyard Marriott offers the opportunity to be part of a global team, where you can grow professionally and personally while having fun and making a positive impact on guests' experiences. Marriott International actively supports diversity, non-discrimination, and inclusion, ensuring that every employee has equal access to opportunities and can contribute their unique talents to the company's mission.
Job Requirements
- high school diploma or equivalent
- ability to stand, sit, or walk for extended periods
- physical ability to lift, carry, push, or pull items up to 50 pounds
- willingness to follow company policies and procedures
- availability to work full-time schedule
- no management experience required
- ability to maintain confidentiality
Job Qualifications
- high school diploma or equivalent preferred
- previous housekeeping or cleaning experience beneficial
- ability to follow detailed instructions
- strong communication skills
- attention to detail
- ability to work independently and as part of a team
- commitment to providing excellent guest service
Job Duties
- maintain the appearance and cleanliness of guest rooms and public spaces
- deliver guest requests promptly and courteously
- stock housekeeping carts efficiently
- follow company policies and procedures to ensure a safe work environment
- uphold quality standards consistently
- maintain professionalism in uniform and communication
- perform physical tasks including lifting, pushing, and pulling objects up to 50 pounds
Job Criteria
Experience
No experience required
Job Location
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