Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

Marriott International is a globally recognized leader in the hospitality industry, dedicated to delivering exceptional guest experiences through its diverse portfolio of brands. Among these brands is Courtyard by Marriott, a hotel concept specifically designed for business travelers but welcoming to all kinds of guests. Located at 3150 Riverfront Dr, Fort Worth, Texas, this Courtyard hotel offers modern amenities and a commitment to quality service that aligns with Marriott's high standards. With a rich history of providing comfortable and enjoyable stays, Marriott International fosters an inclusive and diverse workplace that values every associate's unique background and talents. As a full-time, non-management position, the Guest Environment Expert role is an excellent opportunity to join a respected hospitality company focused on growth, development, and community.

The Guest Environment Expert at Courtyard plays a vital role in maintaining the hotel's overall cleanliness and appearance, ensuring each guest has a memorable and unique experience. This role goes beyond simply cleaning rooms; it’s about crafting an inviting atmosphere through attention to detail and proactive service. The Guest Environment Expert is responsible for a wide range of housekeeping tasks including cleaning guest rooms, public spaces, and handling guest requests efficiently. Moving freely around their designated areas, they stock carts, replenish supplies, and maintain the ambiance that sets the tone for the guest’s stay.

Success in this role requires a commitment to upholding Marriott’s safety and quality standards, following company policies, and maintaining a professional appearance. Physical stamina is important, as the role involves extended periods of standing, sitting, or walking, and the ability to lift, carry, push, or pull objects up to 50 pounds. The Guest Environment Expert is empowered to take initiative and ensure any reasonable tasks requested are completed with excellence. This hands-on position is key to delivering the high-quality environment that Marriott guests expect. Moreover, Marriott International is dedicated to equal opportunity employment, encouraging a welcoming and inclusive culture where associates can thrive and grow within a supportive team environment. Joining Courtyard means becoming part of a global network of hospitality professionals united by a passion for service and continuous improvement, all while enjoying an engaging and dynamic workplace.

Job Requirements

  • high school diploma or equivalent
  • proven housekeeping experience preferred
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, and move objects weighing up to 50 pounds
  • willingness to follow all safety protocols
  • ability to maintain confidentiality
  • professional demeanor and appearance
  • availability to work full time in Fort Worth, Texas

Job Qualifications

  • high school diploma or equivalent preferred
  • prior housekeeping or cleaning experience considered an asset
  • strong attention to detail
  • ability to work independently and as part of a team
  • excellent communication and customer service skills
  • physical ability to perform required tasks
  • commitment to maintaining safety and quality standards

Job Duties

  • maintain cleanliness and appearance of hotel rooms and public spaces
  • respond promptly to guest requests
  • stock and organize housekeeping carts
  • follow safety and sanitation standards
  • ensure compliance with company policies and procedures
  • maintain professional appearance and communication
  • perform physical tasks such as lifting and moving objects up to 50 pounds

Job Criteria

Experience

No experience required


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