Job Overview

diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
uniform provided
Employee assistance program

Job Description

The hiring establishment is a hospitality company operating a hotel that prioritizes exceptional cleanliness and guest satisfaction. As a key player in the hospitality industry, this hotel emphasizes maintaining a pristine environment for all guests in both guest rooms and public areas. It operates within a highly competitive market and upholds stringent standards of housekeeping to ensure that every visitor experiences comfort and confidence during their stay. The hotel not only focuses on the physical upkeep of its premises but also values the interpersonal interactions between staff and guests, fostering a welcoming and professional atmosphere at all times.

The role being offered is that of a Room Attendant/Housekeeper, a position fundamental to the hotel's mission of delivering a superior guest experience. This full-time role involves thorough cleaning, organizing, and stocking of guest rooms and common areas. The room attendant is responsible for changing linens, replenishing supplies, dusting, vacuuming, and sanitizing bathrooms as well as other specific cleaning duties that ensure each room meets the hotel’s cleanliness criteria. The role requires an individual with a keen eye for detail, adherence to health and safety regulations, and a commitment to maintaining confidentiality and trustworthiness in guest interactions.

This position serves as the frontline in creating a positive impression with guests through meticulous housekeeping and courteous, professional communication. Room attendants are expected to maintain a professional appearance, including wearing the hotel’s brand-approved uniform and name tag, which reinforces the hotel's image of quality and reliability. They are also tasked with monitoring room conditions and reporting any deficiencies, ensuring that all furnishings and appliances remain in excellent condition.

Further responsibilities include following strict chemical handling procedures, adhering to safety protocols including OSHA and local regulatory guidelines, and assisting with periodic deep cleaning projects. Room attendants participate actively in departmental meetings and contribute to maintaining an efficient workflow within the housekeeping team. They might also assist in the training of new staff, promoting a supportive and positive work environment.

The hotel values employees who demonstrate a sense of urgency and pride in their work, consistently meeting budgeted goals related to room cleaning times while still delivering thorough and high-quality service. As part of the hospitality team, the room attendant will also engage with guests in a friendly manner, enhancing the overall guest experience by fostering a warm and welcoming environment.

This position underscores the hotel's commitment to excellence and operational integrity. It is an opportunity for motivated individuals passionate about hospitality to contribute to a memorable stay for every guest. By maintaining the highest standards of cleanliness, safety, and professionalism, room attendants directly support the hotel’s reputation and success in a competitive industry ecosystem.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in housekeeping or related field preferred
  • Ability to stand for extended periods and perform physical tasks
  • Attention to detail and ability to maintain cleanliness standards
  • Good communication and teamwork skills
  • Ability to handle cleaning chemicals safely
  • Flexibility to work various shifts including weekends and holidays
  • Commitment to guest confidentiality and trustworthiness

Job Qualifications

  • High school diploma or equivalent
  • Previous housekeeping or cleaning experience preferred
  • Ability to follow instructions and work independently
  • Good communication skills
  • Basic understanding of health and safety protocols
  • Ability to work efficiently under time constraints
  • Customer service orientation

Job Duties

  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
  • Maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
  • Maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
  • Demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
  • Clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
  • Keep Head Housekeeper informed of room status on a timely basis
  • Greet guests as you encounter them throughout the property

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef