
Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
Employee assistance program
401(k) plan with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Travel Discounts
Job Description
Hilton Grand Vacations at The Fountains Resort in Orlando, FL, stands out as a premier resort destination known for its exceptional guest services and welcoming atmosphere. As part of the globally respected Hilton brand, this resort delivers a high standard of hospitality, providing an ideal setting for visitors seeking both relaxation and memorable experiences. Hilton Grand Vacations operates worldwide with a focus on vacation ownership and luxury resort accommodations, carving a niche by offering high-quality service that makes each guest's stay unforgettable. Situated in the vibrant city of Orlando, the resort is positioned to leverage the city's extensive appeal as a tourist destination, drawing guests from around the world to enjoy comfort, convenience, and a range of amenities. The Fountains Resort is not just a place to stay; it’s a community committed to guest satisfaction, innovation, and creating lifelong memories in a socially inclusive environment.
Joining the team at The Fountains Resort as a Housekeeper means becoming part of an award-winning workplace culture celebrated for its inclusivity, support, and dedication to employee growth and recognition. The role is a full-time position offering an hourly wage with added earning potential through guest-provided electronic tips, reflecting the direct impact of your service on guest satisfaction and income. Every day, as a housekeeper, you engage in maintaining the pristine condition of guest units, preparing them meticulously for guest arrival, and ensuring an inviting environment that reflects the resort's high standards.
Housekeepers at The Fountains Resort play a vital role in creating a positive first impression and enhancing the overall guest experience through cleanliness, orderliness, and responsiveness to guest needs. The job requires physical stamina, as team members will be active throughout their shifts, engaged in cleaning tasks, upkeep of carts and supplies, and inventory support for linens and other essentials. This position calls for attention to detail, a proactive approach to anticipating guest needs, and the ability to communicate effectively with both guests and management. Employees are encouraged to contribute to special projects and uphold the resort's commitment to excellence and hospitality innovation.
The Fountains Resort prioritizes its team members by providing comprehensive benefits starting on day one, including health care options (medical, dental, vision), paid vacation and sick days, an employee assistance program, tuition reimbursement, and a 401(k) plan with company match. With a robust culture that embraces diversity, inclusion, and equal opportunity employment, The Fountains Resort fosters a respectful and supportive workplace where each employee can thrive and grow their career. This role offers not only the opportunity to work in a dynamic hospitality environment but also access to numerous learning and advancement opportunities tailored to team members’ personal and professional growth.
Joining the team at The Fountains Resort as a Housekeeper means becoming part of an award-winning workplace culture celebrated for its inclusivity, support, and dedication to employee growth and recognition. The role is a full-time position offering an hourly wage with added earning potential through guest-provided electronic tips, reflecting the direct impact of your service on guest satisfaction and income. Every day, as a housekeeper, you engage in maintaining the pristine condition of guest units, preparing them meticulously for guest arrival, and ensuring an inviting environment that reflects the resort's high standards.
Housekeepers at The Fountains Resort play a vital role in creating a positive first impression and enhancing the overall guest experience through cleanliness, orderliness, and responsiveness to guest needs. The job requires physical stamina, as team members will be active throughout their shifts, engaged in cleaning tasks, upkeep of carts and supplies, and inventory support for linens and other essentials. This position calls for attention to detail, a proactive approach to anticipating guest needs, and the ability to communicate effectively with both guests and management. Employees are encouraged to contribute to special projects and uphold the resort's commitment to excellence and hospitality innovation.
The Fountains Resort prioritizes its team members by providing comprehensive benefits starting on day one, including health care options (medical, dental, vision), paid vacation and sick days, an employee assistance program, tuition reimbursement, and a 401(k) plan with company match. With a robust culture that embraces diversity, inclusion, and equal opportunity employment, The Fountains Resort fosters a respectful and supportive workplace where each employee can thrive and grow their career. This role offers not only the opportunity to work in a dynamic hospitality environment but also access to numerous learning and advancement opportunities tailored to team members’ personal and professional growth.
Job Requirements
- High school diploma or equivalent preferred
- Previous housekeeping or cleaning experience beneficial
- Physically able to perform strenuous tasks
- Willingness to work varied hours including weekends and holidays
- Ability to communicate effectively with guests and team members
- Dependability and strong work ethic
- Commitment to upholding resort cleanliness and service standards
Job Qualifications
- Previous hotel housekeeping experience is preferred
- Open and flexible availability including weekends and holidays
- Able to bend, stoop, walk, and lift up to 50 lbs and push/pull up to 100 lbs
- Ability to work full shifts (8 hours) walking/standing with or without reasonable accommodation
- Anticipates customer needs and thinks about how work impacts them
- Builds confidence in self and others with honest and dependable interactions
Job Duties
- Prepare all assigned units for guest arrival
- Greet guests and respond to requests in a friendly manner
- Report any maintenance problems
- Maintain cleanliness of carts and ensure supplies and equipment are in a neat and orderly appearance
- Assist management in maintaining inventory of linen and supplies
- Perform other duties and special projects as assigned by housekeeping management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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