Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $29.90
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
tuition reimbursement programs
Employee Stock Purchase Program
Learning and advancement opportunities

Job Description

Hilton Club The Quin New York is an exceptional hospitality establishment nestled in the vibrant heart of Manhattan, just two blocks from Central Park and a short walk from Carnegie Hall. This iconic property offers 208 beautifully appointed rooms, providing both guests and team members with an inspiring environment to thrive. As part of Hilton Grand Vacations, a leading vacation ownership company dedicated to bringing guests' vacation dreams to life, The Quin is committed to delivering outstanding service and unforgettable vacation experiences. The company's culture emphasizes growth, opportunity, and a supportive workplace where team members can develop their skills and advance their careers within the hospitality industry. Hilton Club The Quin New York stands out not only for its prime location and luxurious accommodations but also for its dedication to fostering a service-driven team that works daily to create memorable moments for owners, members, and guests alike.

The role offered is a housekeeping position that plays a critical part in maintaining the high standards and quality that Hilton Club The Quin New York promises its visitors. With an hourly pay rate of $29.90, this opportunity is ideal for individuals seeking to launch or grow their hospitality career in an environment that values professionalism, effective communication, and attention to detail. Housekeeping team members are essential to the guest experience, responsible for ensuring rooms and public areas are clean, orderly, and fully stocked, thereby contributing to the overall comfort and satisfaction of every guest. The position requires a hands-on approach to duties such as making beds, replenishing linens, managing inventory, and maintaining all housekeeping equipment. Team members are expected to communicate efficiently with dispatch, colleagues, and guests, handling any reasonable complaints or requests with patience and professionalism. The work environment at Hilton Club The Quin New York is inclusive and diverse, promoting equal opportunity through non-discriminatory hiring practices and accommodations for individuals with disabilities. Employees benefit from excellent healthcare options, rewarding recognition programs, travel discounts, paid vacation and sick days, tuition reimbursement, stock purchase programs, and numerous learning and advancement opportunities. This role is perfect for someone who values a dynamic workplace, is motivated by quality service, and looks forward to a career with upward mobility within a respected industry leader.

Job Requirements

  • Previous experience as a cleaner or housekeeper
  • Ability to work with little supervision
  • Customer service experience
  • Organizational and time management skills

Job Qualifications

  • Previous experience as a cleaner or housekeeper
  • Ability to work with little supervision
  • Customer service experience
  • Organizational and time management skills

Job Duties

  • Provide essential housekeeping duties including making beds, replenishing linens, changing and arranging towels, restocking toilet supplies, dusting, cleaning rooms and halls, and vacuuming
  • Friendly and effective communication with dispatch, team members, and guests to ensure the happiness of our guests and owners
  • Ensure all rooms are cared for and inspected according to standards
  • Notify superiors of any damage, deficits and disturbances
  • Deal with reasonable complaints and requests with professionalism and patience
  • Ensure appropriate maintenance of all housekeeping equipment and tools
  • Maintain inventory of tools and supplies used in housekeeping activities

Job Criteria

Experience

Mid Level (3-7 years)


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