Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid Time Off
flexible schedule
Employee Discounts
training programs
Positive work environment

Job Description

This position is with a resort that provides a welcoming and comfortable environment for all of its guests. The resort specializes in offering high-quality accommodations, amenities, and exceptional customer service in a picturesque setting. As a hospitality establishment, the resort aims to deliver memorable guest experiences through cleanliness, attention to detail, and friendly interactions. The resort operates in-person and is looking to fill a full-time role with expected hours of 40 per week and a pay rate of $15.00 per hour.

The role focuses on maintaining cleanliness and order within the resort’s homes and common areas. The individual is responsible for cleaning duties such as dusting, vacuuming, changing bed linens, cleaning bathrooms and kitchens, and tidying up public spaces including the lobby. Ensuring quality cleaning meets established standards and is completed within specified timelines is a key aspect of the job. Additionally, the position involves greeting guests warmly, soliciting feedback to improve service quality, adhering to all safety guidelines, and participating in departmental meetings and ongoing training. Punctuality, consistent positive attitude, proper uniform, and safety compliance are critical for success in this role. The ideal candidate will be organized, attentive to detail, capable of lifting and handling cleaning supplies, and able to work both independently and as part of a team. This is a vital position contributing to the resort's reputation by maintaining a clean and inviting atmosphere for all visitors, which enhances their overall experience and satisfaction.

Job Requirements

  • Must have high school diploma or equivalent
  • Strong organizational skills
  • Must have great attention to detail
  • Frequently be able to lift/carry up to 15 lbs
  • Occasionally required to lift/carry up to 35 lbs
  • Ability to reach hands and arms in any direction and kneel, stoop, bend, stand, or crouch repeatedly
  • May be occasionally required to work outdoors
  • Great customer service skills
  • Ability to effectively and efficiently work unsupervised
  • Bilingual preferred
  • Must be able to work mornings, weekends, and holidays
  • Ability to read/recognize various tools and chemicals used throughout the cleaning process

Job Qualifications

  • Strong organizational skills
  • Great attention to detail
  • Ability to lift/carry up to 15 lbs frequently
  • Occasionally able to lift/carry up to 35 lbs
  • Ability to reach hands and arms in any direction and kneel, stoop, bend, stand, or crouch repeatedly
  • Great customer service skills
  • Ability to effectively and efficiently work unsupervised
  • Bilingual preferred
  • Ability to read/recognize various tools and chemicals used throughout the cleaning process

Job Duties

  • Acknowledges and greets guests in public spaces with a warm, friendly greeting
  • Reviews daily inventory of rooms, arrivals and departures
  • Evaluates daily inventory of supplies needed to complete the assignments for the day
  • Cleaning of resort homes including dusting, vacuuming, changing bed linens, cleaning bathrooms, kitchen areas, lobby, and common areas
  • Perform quality cleaning to meet required standards within set time limits
  • Comply with all resort safety guidelines
  • Pick up ground litter around resort or whenever visible
  • May perform other duties as requested by supervisor or manager
  • Arrive to work on time
  • Solicit guest feedback to improve quality
  • Wear proper footwear
  • Adhere to all safety procedures
  • Participate in daily line-up and regular training/departmental meetings
  • Arrive to work with a positive attitude
  • Arrive to work on time and in proper uniform
  • Other duties as assigned by supervisor/manager

Job Criteria

Experience

Entry Level (1-2 years)


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