Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
Positive work environment
uniform provided

Job Description

Hotel Indigo is a renowned boutique hotel brand known for its unique charm and exceptional customer service. As part of the InterContinental Hotels Group (IHG), Hotel Indigo provides guests with an immersive local experience combined with the comfort and quality expected from a global hospitality leader. The hotel chain prides itself on distinctive amenities, warm hospitality, and a vibrant atmosphere that reflects the culture and history of its location. Established within bustling and attractive neighborhoods, Hotel Indigo properties attract travelers seeking both style and convenience. Joining Hotel Indigo means becoming part of a company that values innovation, guest satisfaction, and employee growth. They foster a welcoming work environment where team members are respected and encouraged to advance professionally.

Hotel Indigo is currently seeking to expand its housekeeping team by adding more housekeepers. This role is essential in maintaining the hotel’s high standards for cleanliness and guest satisfaction. Housekeepers at Hotel Indigo are responsible for ensuring that both guest rooms and public areas are kept pristine and well-organized. The role requires meticulous attention to detail, as housekeepers play a pivotal part in creating an inviting atmosphere where guests feel comfortable and confident in the hygiene and upkeep of their accommodations. Successful candidates will join a dedicated team that consistently receives stellar reviews for exceptional customer service and cleanliness.

The position primarily involves daytime shifts, from 9 a.m. to 3 p.m., with the requirement to work on weekends. Previous experience in hotel housekeeping is a must, ensuring that new team members are familiar with the fast-paced demands and standards of the hospitality industry. Housekeepers will be expected to actively contribute to the hotel’s welcoming environment, greet guests respectfully, and adhere strictly to all health, safety, and sanitary protocols. The role also includes maintaining confidentiality and professionalism at all times, which are crucial in upholding guest trust and the hotel’s reputation.

Within this role, housekeepers will have the opportunity to work in a positive and upbeat environment. The team values hard work complemented by a sense of humor and mutual respect, making Hotel Indigo a great place to grow your career in hospitality. Career advancement opportunities and the chance to participate in company-sponsored training and events further enhance this role. Team members can expect a supportive work atmosphere with clear communication lines, regular staff meetings, and ongoing teamwork that fosters a strong sense of community.

If you have a passion for cleanliness, attention to detail, and a commitment to outstanding guest service, this position as a hotel housekeeper at Hotel Indigo offers a rewarding and enjoyable career path. Qualified applicants are encouraged to submit their resumes promptly, as interviews for suitable candidates will be conducted immediately. This employment opportunity is ideal for individuals who thrive in dynamic environments and are eager to contribute to the success of a top-tier hotel brand.

Job Requirements

  • high school diploma or equivalent
  • previous housekeeping experience in a hotel setting
  • availability to work weekends primarily during day shifts (9am to 3pm)
  • ability to maintain confidentiality
  • physical stamina to perform cleaning and stocking duties
  • basic knowledge of health and safety guidelines
  • willingness to adhere to company uniform and appearance standards

Job Qualifications

  • previous work as a housekeeper in a hotel environment
  • experience working in a fast-paced hospitality setting
  • strong attention to detail
  • excellent customer service skills
  • ability to work weekends and day shifts
  • ability to follow safety and chemical handling procedures
  • good communication skills
  • ability to work as part of a team
  • understanding of hotel operations and services

Job Duties

  • possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
  • maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
  • maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
  • demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
  • clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
  • keep head housekeeper informed of room status on a timely basis
  • greet guests as you encounter them throughout the property
  • take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
  • follow all safe chemical handling procedures according to the chemical manufacturer’s instructions
  • keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
  • work in an organized fashion following the step-by-step process
  • observe the condition of furniture, walls, trim, carpet, and appliances
  • report all deficiencies following the hotels' policies
  • keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
  • adhere to key control guidelines
  • assist in quarterly, spring, fall, annual cleaning duties as assigned
  • turn in lost and found items following the company procedure
  • participate in and support a positive, enjoyable work environment
  • hold an understanding of hotel products and services (i.e., food and beverage, recreation)
  • perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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