Housekeeper

Spokane Valley, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training and development programs

Positive work environment

uniform provided

Job Description

Hotel Indigo is a renowned boutique hotel brand known for its unique charm and exceptional customer service. As part of the InterContinental Hotels Group (IHG), Hotel Indigo provides guests with an immersive local experience combined with the comfort and quality expected from a global hospitality leader. The hotel chain prides itself on distinctive amenities, warm hospitality, and a vibrant atmosphere that reflects the culture and history of its location. Established within bustling and attractive neighborhoods, Hotel Indigo properties attract travelers seeking both style and convenience. Joining Hotel Indigo means becoming part of a company that values innovation, guest satisfaction, and... Show More

Job Requirements

high school diploma or equivalent
previous housekeeping experience in a hotel setting
availability to work weekends primarily during day shifts (9am to 3pm)
ability to maintain confidentiality
physical stamina to perform cleaning and stocking duties
basic knowledge of health and safety guidelines
willingness to adhere to company uniform and appearance standards

Job Qualifications

previous work as a housekeeper in a hotel environment
experience working in a fast-paced hospitality setting
strong attention to detail
excellent customer service skills
ability to work weekends and day shifts
ability to follow safety and chemical handling procedures
good communication skills
ability to work as part of a team
understanding of hotel operations and services

Job Duties

possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink
keep head housekeeper informed of room status on a timely basis
greet guests as you encounter them throughout the property
take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
follow all safe chemical handling procedures according to the chemical manufacturer’s instructions
keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
work in an organized fashion following the step-by-step process
observe the condition of furniture, walls, trim, carpet, and appliances
report all deficiencies following the hotels' policies
keep lines of communication open within the housekeeping department, participate in daily standup meetings, housekeeping, and all staff meetings
adhere to key control guidelines
assist in quarterly, spring, fall, annual cleaning duties as assigned
turn in lost and found items following the company procedure
participate in and support a positive, enjoyable work environment
hold an understanding of hotel products and services (i.e., food and beverage, recreation)
perform other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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