Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $24.04
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Travel Discounts
Tuition Reimbursement
Professional counseling
Family support
growth and development opportunities
On-site subsidized parking
Uniform dry cleaning
Employee recognition events
discounts to onsite food outlets
Discounted theme park tickets
Rental car discounts
community service opportunities

Job Description

Aqua Aston Hospitality (AAH) is a distinguished hospitality company renowned for creating memorable vacation experiences for travelers from around the globe. Operating in the luxury resort space, particularly within Hawaii, AAH offers a supportive, friendly, and culturally rich work environment designed to empower its employees to excel. With a commitment to excellence, AAH has earned prestigious recognitions such as Forbes Five-Star and AAA Five-Diamond ratings, along with Conde Nast's Best Hotel in Oahu in 2022, positioning itself as a leader in the vacation ownership and resort industry.

At Aqua Aston Hospitality, the emphasis on quality service and guest satisfaction defines the company culture. Employees are treated as valuable members of a cohesive team dedicated to making every guest's stay unforgettable. The company is focused on growth and development opportunities, providing competitive pay, comprehensive medical, dental, and vision coverage, along with 401(k) savings plans. Additional perks include travel discounts, tuition reimbursement, professional counseling and family support, as well as employee recognition events and community service opportunities. Unique site-specific benefits feature subsidized parking, complimentary uniform dry cleaning, and exclusive discounts at on-site food outlets and for local theme parks and rental services.

As a Housekeeper at Aqua Aston Hospitality, this hourly position, offering a competitive starting pay rate of $24.04, plays a vital role in maintaining the cleanliness and comfort of luxury villas. The role involves thorough cleaning duties that cover kitchens, bathrooms, dining rooms, and bedrooms, ensuring that every area meets the high standards expected by guests. This position requires a keen eye for detail and a commitment to excellence, as housekeepers replenish amenities such as linens, towels, toiletries, and kitchen items, contributing directly to guest satisfaction and the overall guest experience.

Housekeepers at AAH are essential team members who complete assigned tasks efficiently within their shifts and communicate room status updates with supervisors or the front desk. The job also includes managing housekeeping carts with all necessary supplies and observing company policies, particularly around safety, maintenance reporting, and operational protocols. Given the fast-paced environment, this role demands physical stamina for tasks that require bending, twisting, lifting up to 25 pounds, standing, and walking for long periods. Flexibility in working various shifts, including weekends and holidays, is also required.

This role offers employees an opportunity not just to work but to be part of a prestigious hospitality team committed to delivering outstanding service. Housekeepers contribute directly to the positive guest experiences that keep the resort acclaimed and guests returning. Beyond the cleaning duties, housekeepers are encouraged to engage professionally and courteously with guests and colleagues, reinforcing the hospitable and respectful culture of AAH.

Joining Aqua Aston Hospitality means joining a company that values diversity, inclusivity, and equal opportunity. Marriott Vacations Worldwide, the parent company of AAH, emphasizes hiring a diverse workforce and fostering an inclusive culture. This is reflected in the supportive work environment and comprehensive benefits package designed to lead employees to a life fulfilled both personally and professionally.

Job Requirements

  • Available to work various shifts, holidays, and both weekend days
  • Reach overhead and below the knees, perform bending, twisting, pulling, and stooping
  • Be able to stand, sit, or walk for an extended period of time
  • Lift/carry/push/pull items that weigh up to 25 pounds without assistance
  • Position may require background and drug screening contingent on company policy according to legal requirements

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience is an advantage
  • Ability to work various shifts, holidays, and weekends
  • Strong attention to detail and organizational skills
  • Ability to lift/carry/push/pull items weighing up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Effective communication and interpersonal skills
  • Commitment to providing exceptional guest experiences

Job Duties

  • Clean the entirety of villas including kitchens, bathrooms, dining rooms, and bedrooms according to standards
  • Complete assigned tasks within the scheduled shift
  • Replace all guest amenities such as linens, towels, toiletries, and kitchen items according to standards
  • Report room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk
  • Fill the Housekeeping cart with all necessary supplies, transport the cart to the rooms, and return the cart to the designated area at the end of the shift
  • Follow all company policies and procedures and report any maintenance problems, safety hazards, and/or accidents
  • Welcome and greet guests, anticipate and address their needs
  • Interact with colleagues and guests professionally and promptly
  • Contribute to team goals
  • Always follow company policies and safety procedures

Job Criteria

Experience

No experience required


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