Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $22.75
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Employee wellness programs

Job Description

Marriott International is a leading global hospitality company renowned for its commitment to providing exceptional guest experiences across a diverse portfolio of brands. Among these brands, Residence Inn by Marriott stands out as a premier extended-stay hotel, catering to business and leisure travelers who seek comfort and convenience during longer stays. Residence Inn offers spacious suites equipped with full kitchens, allowing guests to enjoy the comforts of home while away. The brand prides itself on creating a welcoming environment where associates deliver personalized service with a human touch, fostering lasting relationships and ensuring guests have an outstanding stay.

Residence Inn by Marriott is dedicated to cultivating a positive and inclusive work environment where teamwork and employee growth are valued. Joining Residence Inn means becoming part of Marriott International's expansive family of hospitality professionals, where diverse backgrounds and talents are celebrated. The brand places a strong emphasis on delivering legendary service tailored to the unique needs of long-stay guests, supporting their ability to thrive both personally and professionally during their time away from home.

The Guest Environment Expert role at Residence Inn by Marriott is pivotal in maintaining the high standards of cleanliness and appearance throughout the hotel. This position goes beyond traditional housekeeping duties, focusing on creating memorable and unique guest experiences through meticulous attention to detail and a proactive approach to service. Guest Environment Experts are entrusted with a variety of housekeeping tasks, including cleaning guest rooms and public spaces, stocking carts, and responding promptly to guest requests. They operate with autonomy within their assigned areas, empowered to take the necessary actions to enhance the hotel's environment continuously.

Success in this role requires a strong commitment to workplace safety, adherence to company policies, and a professional demeanor in appearance and communication. Physical stamina and hands-on involvement are essential, as the role demands standing, sitting, or walking for extended periods, as well as lifting, carrying, pushing, or pulling objects weighing up to 50 pounds without assistance. Guest Environment Experts play a critical role in ensuring that every aspect of the hotel environment contributes to an exceptional guest experience, which is fundamental to Residence Inn’s brand promise.

Marriott International champions equal employment opportunities, embracing diversity and inclusivity within its workforce. The company values the unique perspectives brought by associates from varied backgrounds and is committed to nondiscrimination in hiring and employment practices. Marriott also complies with federal, state, and local laws regarding employment of individuals with criminal histories, ensuring fair consideration for qualified applicants.

In joining Residence Inn by Marriott as a Guest Environment Expert, candidates will embark on a career path that offers opportunities for professional development, teamwork, and engagement within a supportive global community. This role not only demands diligence and quality in housekeeping but also invites associates to contribute to a culture that prioritizes guest satisfaction and associates' well-being. Candidates are encouraged to bring their dedication, attention to detail, and service-oriented mindset to become valued members of the Residence Inn team, contributing to Marriott International’s reputation for excellence in hospitality.

Job Requirements

  • high school diploma or equivalent
  • experience in housekeeping or related field preferred
  • ability to stand, sit, or walk for extended periods
  • capable of lifting, carrying, pushing, and pulling objects up to 50 pounds
  • strong communication skills
  • willingness to adhere to company policies and standards
  • commitment to maintaining safety and confidentiality

Job Qualifications

  • high school diploma or equivalent
  • prior housekeeping or cleaning experience preferred
  • ability to work independently and as part of a team
  • excellent communication skills
  • attention to detail
  • physical ability to perform job duties
  • professional appearance and demeanor

Job Duties

  • clean guest rooms and public spaces
  • stock housekeeping carts with supplies
  • respond to guest requests promptly
  • maintain appearance and cleanliness standards throughout the hotel
  • follow safety and company policies
  • communicate professionally with guests and team members
  • perform physical tasks such as lifting and moving objects weighing up to 50 pounds

Job Criteria

Experience

Entry Level (1-2 years)


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