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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Positive work environment
Job Description
Our establishment is a prestigious hotel committed to delivering an exceptional hospitality experience to every guest who walks through our doors. We pride ourselves on maintaining the highest standards of cleanliness, comfort, and service to create a welcoming and relaxing environment. The hotel industry demands attention to detail and dedication to guest satisfaction, and we continuously strive to exceed expectations in all areas of service. Our team works harmoniously to ensure that each guest's stay is memorable, safe, and enjoyable, setting us apart as a leader in the hospitality sector. As part of our mission to uphold excellence, we focus... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in housekeeping or cleaning
- Ability to maintain confidentiality
- Ability to work independently and as part of a team
- Capability to follow safety procedures including chemical handling
- Physical ability to perform cleaning duties
- Good communication skills
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Prior housekeeping or cleaning experience preferred
- Ability to work efficiently under minimal supervision
- Strong attention to detail and commitment to cleanliness
- Good communication and interpersonal skills
- Ability to follow instructions and safety guidelines
- Physical stamina to perform cleaning tasks including lifting and standing for extended periods
- Customer service orientation
- Ability to work in a team environment
Job Duties
- Possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- Maintain a high level of professional appearance and demeanor, wearing brand-approved uniform and name tag
- Maintain the highest level of confidentiality to ensure guest trust
- Demonstrate a professional sense of urgency while cleaning guest rooms and public spaces, consistently meeting budgeted cleaning goals
- Clean and stock all guest rooms as assigned, including changing linens, dusting, vacuuming, emptying trash, cleaning bathrooms and appliances
- Keep Head Housekeeper informed of room status in a timely manner
- Greet guests encountered throughout the property
- Adhere strictly to all health, safety, and sanitary guidelines
- Complete training in security, alcohol, health and safety
- Follow safe chemical handling procedures
- Keep workspace and equipment clean, organized and fully stocked
- Work systematically following step-by-step cleaning processes
- Inspect furniture, walls, carpets, and appliances, reporting deficiencies promptly
- Maintain open communication within the housekeeping department
- Participate in daily stand-up, housekeeping, and staff meetings
- Adhere to key control guidelines
- Assist in quarterly, seasonal, and annual deep cleaning
- Turn in lost and found items according to company procedures
- Assist in training new staff members
- Support a positive and enjoyable work environment
- Understand hotel products and services
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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