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Job Overview
Benefits
Health Insurance
Paid Time Off
Uniform allowance
Employee Discounts
Retirement Plan
Training and development opportunities
Positive work environment
Job Description
Our client is a reputable entity in the hospitality sector, specializing in providing exceptional lodging and guest experiences. As a key player in the hotel industry, the company is committed to maintaining high standards of quality and cleanliness, ensuring guests feel pampered and valued throughout their stay. Known for its welcoming atmosphere, the establishment prides itself on delivering impeccable service through a dedicated team of professionals who are passionate about hospitality. The hotel offers a dynamic work environment that fosters growth, teamwork, and a genuine care for customer satisfaction. This position is a full-time opportunity that appeals to individuals who... Show More
Job Requirements
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work efficiently within time limits
- strong attention to detail
- good communication skills
- ability to follow instructions and procedures
- physical stamina to perform cleaning tasks
Job Qualifications
- high school diploma or equivalent
- previous housekeeping or cleaning experience preferred
- ability to work efficiently within time limits
- strong attention to detail
- good communication skills
- ability to follow instructions and procedures
- physical stamina to perform cleaning tasks
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dust, polish furniture, straighten furnishings, and appliances, clean appliances, and dishes if applicable
- keep head housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed, keeping safety in mind in all things
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances
- report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department
- participate in daily standup meetings, housekeeping, and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services (i.e., food and beverage, recreation)
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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