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Job Overview
Benefits
Health Insurance
Paid Time Off
employee discount
Training and development opportunities
Retirement Plan
Uniform allowance
team events
Job Description
The hiring establishment is a reputable hotel committed to providing guests with exceptional service and a comfortable stay. As a prominent player in the hospitality industry, this hotel prides itself on upholding the highest standards of cleanliness, hospitality, and guest satisfaction. Guests consistently enjoy the warm, welcoming environment cultivated by a dedicated team that places great importance on maintaining impeccable cleanliness and attention to detail throughout the property. The hotel offers a dynamic and supportive work atmosphere where employees are encouraged to grow professionally while contributing meaningfully to the guest experience. Employment with this hotel is typically full-time, offering competitive... Show More
Job Requirements
- high school diploma or equivalent
- previous housekeeping experience preferred
- ability to work flexible hours including weekends and holidays
- physical stamina to perform repetitive tasks and lift heavy objects
- excellent attention to detail
- good communication skills
- ability to maintain confidentiality and professionalism
- willingness to learn and follow cleaning protocols and safety procedures
Job Qualifications
- prior experience in housekeeping or cleaning roles
- knowledge of cleaning chemicals and supplies
- ability to work efficiently both independently and as part of a team
- strong customer service orientation
- understanding of health and safety standards in hospitality
- basic knowledge of hotel operations and guest services
- ability to follow instructions and comply with company policies
Job Duties
- possess a positive and upbeat personality with a desire to deliver outstanding customer service and cleanliness to our guests
- maintain a high level of professional appearance and demeanor, wearing the brand-approved uniform and name tag as required
- maintain the highest level of confidentiality in all areas giving our guests the highest level of trust in our housekeeping staff
- demonstrate a professional sense of urgency while in guest rooms and public spaces to provide a thoughtful guest experience promptly, consistently meeting budgeted goals for minutes per room
- clean and stock all guest rooms as assigned, including changing linens, replacing supplies, dusting, vacuuming, stocking supplies, emptying trash, removing used linens and room service items, cleaning bathrooms, toilets, tubs, and sink, dust, polish furniture, straighten furnishings and appliances, clean appliances and dishes if applicable
- keep head housekeeper informed of room status on a timely basis
- greet guests as you encounter them throughout the property
- take pride in your work, strictly adhering to all federal, state, local and brand health, safety, and sanitary guidelines
- complete training in all areas of security, alcohol, and health and safety, ensuring that all OSHA, state, and federal guidelines for chemical, fire, health, and safety are being followed
- follow all safe chemical handling procedures according to the chemical manufacturer's instructions
- keep workspace, storage rooms, housekeeping carts clean and well organized and stocked, including equipment such as vacuum cleaners
- work in an organized fashion following the step-by-step process
- observe the condition of furniture, walls, trim, carpet, and appliances
- report all deficiencies following the hotels' policies
- keep lines of communication open within the housekeeping department
- participate in daily standup meetings, housekeeping and all staff meetings
- adhere to key control guidelines
- assist in quarterly, spring, fall, annual cleaning duties as assigned
- turn in lost and found items following the company procedure
- assist in training of new staff
- participates in and supports a positive, enjoyable work environment
- holds an understanding of hotel products and services, i.e., food and beverage, recreation
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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