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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $29.90 - $39.87
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program
Job Description
W New York - Union Square is a distinguished luxury hotel located at 201 Park Avenue South in New York City. Part of the globally recognized Marriott International portfolio, W Hotels is renowned for redefining luxury standards and offering exceptional experiences to guests through its innovative culture and service philosophy. As a vibrant and innovative global brand, W Hotels ignites curiosity and expands worlds by creating an environment where guests and associates alike feel inspired by new faces, new experiences, and bold ideas. Situated in one of the most dynamic neighborhoods in Manhattan, W New York - Union Square combines... Show More
Job Requirements
- Ability to stand, sit, kneel, or walk for extended periods
- ability to lift and move objects weighing 25 pounds or less without assistance and heavier objects with assistance
- ability to push and pull loaded housekeeping carts and work equipment over uneven surfaces
- follow all company safety and security policies and procedures
- complete necessary safety training and certifications
- maintain confidentiality of proprietary information
- maintain clean and professional appearance
- ability to communicate clearly and professionally
- willingness to assist individuals with disabilities
- ability to work full-time hours
- ability to perform physical tasks such as bending, twisting, pulling, and stooping
- adhere to quality standards and teamwork expectations
Job Qualifications
- No high school diploma or GED required
- no related work experience required
- no supervisory experience required
- no license or certification required
- ability to work full time
- strong communication skills
- ability to perform physical tasks required by the role
- teamwork-oriented
- professional personal appearance
Job Duties
- Respond promptly to guest and departmental requests
- fill and transport housekeeping carts with supplies
- enter guest rooms following safety and vacancy procedures
- replace guest amenities and supplies
- replace dirty linens and terry with clean items
- make beds and fold terry
- clean bathrooms
- remove trash, dirty linens, and room service items
- inspect appliances and ensure all are working
- straighten desk items, furniture, and appliances
- dust, polish, and remove marks from walls and furnishings
- vacuum carpets and perform floor care in guest rooms and hallways
- follow company safety and security policies
- report maintenance problems, hazards, accidents, or injuries
- complete safety training and certifications
- store flammable materials properly
- maintain clean and professional personal appearance
- maintain confidentiality of proprietary information
- welcome and acknowledge all guests according to standards
- anticipate and address guests' service needs
- assist individuals with disabilities
- speak clearly and professionally
- support team goals
- adhere to quality expectations
- move, lift, carry objects up to and beyond 25 pounds with assistance
- push and pull loaded housekeeping cart over varied surfaces
- perform physical tasks such as bending, twisting, pulling, stooping, standing, sitting, kneeling, or walking for extended periods
- grasp and manipulate objects requiring fine motor skills
- perform additional duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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