Housekeeper

W New York - Union Square is a distinguished luxury hotel located at 201 Park Avenue South in New York City. Part of the globally recognized Marriott International portfolio, W Hotels is renowned for redefining luxury standards and offering exceptional experiences to guests through its innovative culture and service philosophy. As a vibrant and innovative global brand, W Hotels ignites curiosity and expands worlds by creating an environment where guests and associates alike feel inspired by new faces, new experiences, and bold ideas. Situated in one of the most dynamic neighborhoods in Manhattan, W New York - Union Square combines contemporary design with personalized service to cater to discerning travelers seeking unmatched comfort and style.

The Housekeeping role at W New York - Union Square is a full-time, non-management position offering an hourly wage between $29.90 and $39.87. This role is pivotal to maintaining the brand's high standards of cleanliness, safety, and guest satisfaction. Housekeepers are responsible for ensuring guest rooms and public areas meet rigorous cleanliness guidelines while providing a welcoming and hospitable environment. Working in coordination with various hotel departments, the Housekeeper plays a vital part in delivering an exceptional guest experience by maintaining guest rooms to impeccable standards.

The position requires the employee to respond promptly to guest and departmental requests, transport and stock housekeeping carts with supplies, and meticulously clean guest rooms by following established procedures to guarantee safety and privacy. Duties include replacing guest amenities, making beds, changing linens, cleaning bathrooms, and removing trash and used items. Additionally, the role involves thorough inspection and upkeep of room appliances and furniture, including dusting, polishing, and vacuuming carpets and floors in guest rooms and hallways.

Safety and professionalism are cornerstones of this position. Housekeepers must adhere to all company safety protocols and security policies, report any hazards or maintenance issues, complete safety training, and handle materials and equipment responsibly. The role also demands a professional appearance, confidentiality regarding proprietary information, and a guest-focused approach, welcoming and addressing the needs of all patrons with genuine appreciation and respect.

Physically, the job requires the ability to stand, sit, kneel, and walk for extended periods throughout shifts. It also involves moving, lifting, and carrying objects up to and beyond 25 pounds (with assistance if necessary), as well as maneuvering housekeeping carts over various surfaces. Dexterity and hand-eye coordination are essential for manipulating cleaning tools and supplies effectively. Housekeepers work as part of a team to meet quality expectations and support shared objectives, contributing to the overall success of the hotel.

No previous related experience or supervisory experience is required for this entry-level position, and no educational diploma or certification is necessary. W New York - Union Square emphasizes equal opportunity for all candidates, valuing diversity and inclusion within its workforce. This opportunity is ideal for individuals seeking to enter the hospitality industry and grow within a distinguished global brand. Joining the team means becoming part of a dynamic culture that encourages innovation, inclusivity, and personal and professional development. If you thrive in an environment that embraces a forward-thinking mindset and outstanding service, this role offers a fulfilling career path with Marriott International's W Hotels brand.