Housekeeper

White Lodging is a distinguished company specializing in developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities in the United States. With a commitment to excellence and a passion for hospitality, White Lodging prides itself on making guests feel truly welcomed and valued during their stay. The company values the significance of genuine human connection and understands that hospitality, much like life, is deeply rooted in how you make people feel. As part of its expansive and reputable network, the Marriott Austin Downtown represents one of White Lodging’s prized locations, welcoming guests from around the globe with superior services and a thoughtful approach to comfort and convenience. The team at Marriott Austin Downtown is dedicated to maintaining the highest levels of cleanliness, safety, and guest satisfaction, establishing it as a premier destination for both business and leisure travelers.

This Housekeeper role at Marriott Austin Downtown offers a dynamic opportunity for individuals enthusiastic about customer service and cleanliness. As a Housekeeper, you will be at the frontline of ensuring guests experience impeccable accommodations, which is foundational in making their visit memorable and enjoyable. The position demands meticulous attention to detail as you will be responsible for cleaning guest rooms and common areas to maintain an environment that is not only sanitary but sparklingly clean. Your duties will encompass a wide scope of tasks, including stripping dirty linens, cleaning bathrooms, making beds, dusting, vacuuming, restocking rooms, and ensuring that all housekeeping equipment is well maintained and organized. Safety is paramount in this role, as you will be expected to practice safety standards rigorously to protect both guests and associates.

Beyond the essential cleaning responsibilities, this role requires a strong customer service orientation to anticipate and exceed guest expectations consistently. Qualities such as reliability, a strong work ethic, motivation, and the ability to work efficiently in a fast-paced setting are critical to success. Flexibility is also required, with the willingness to work varied hours, including weekends and holidays, to meet the hotel’s operational needs. Prior cleaning experience is preferred but not mandatory, as the company also offers training and certification opportunities to support your growth and development. The physical demands of the position include the ability to lift, carry, or move up to 10 lbs regularly and occasionally up to 25 lbs, as well as sustaining physically active work for extended periods.

Joining White Lodging and working within the Marriott Austin Downtown means becoming part of an organization committed to inclusion, diversity, and equal opportunity. The company fosters a supportive and welcoming environment where associates can thrive. In addition to a competitive salary, employees benefit from comprehensive perks that include medical, dental, and vision insurance starting from day one, life and disability insurance, paid parental leave, and an Employee Assistance Program to support mental and emotional well-being. There are also financial benefits such as a 401(k) plan with company matching and options for daily pay. Employees enjoy paid time off with rollover options, wellness tools, unlimited referral bonuses, and opportunities for leadership development and tuition reimbursement. Additional perks include discounts on hotel rooms, dining, and other travel and entertainment experiences, inspiring continuous growth within a multiple-hotel market presence that provides enhanced career advancement opportunities.