Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

The Ritz-Carlton Dallas Las Colinas is part of the prestigious Ritz-Carlton brand, renowned globally for its commitment to luxury hospitality and exceptional guest experiences. Located at 4150 N MacArthur Blvd, Irving, Texas, this esteemed hotel is part of Marriott International's celebrated portfolio of award-winning properties. Marriott International is a global leader in the hospitality industry, known for fostering diversity, inclusivity, and an inviting work environment. With over 100 properties worldwide, The Ritz-Carlton consistently sets the standard for rare and special luxury service, creating unforgettable memories for guests and an enriching atmosphere for employees. The company embraces equal opportunity employment, celebrating the diverse backgrounds and talents of its associates and ensuring a non-discriminatory workplace adhering to all relevant laws and regulations.

This full-time, non-management Housekeeping position invites candidates to join as a Guest Environment Expert at The Ritz-Carlton Dallas Las Colinas. The role transcends the simple task of cleaning rooms; it centers on crafting memorable and unique experiences for guests through meticulous attention to detail and dedicated service. Guest Environment Experts are responsible for maintaining the overall appearance and cleanliness of the entire hotel, including guest rooms, public spaces, and service areas. This role requires proactive initiative, as the experts are empowered to manage their space efficiently and fulfill various operational tasks such as stocking supplies, responding to guest requests, and ensuring all areas of the hotel uphold the highest standards of cleanliness and order.

The position emphasizes the importance of a safe working environment, professionalism, and adherence to company policies. Individuals in this role are expected to maintain confidentiality, exhibit exceptional communication skills, and present themselves with a professional appearance. The nature of the job involves considerable physical activity, including standing, walking, lifting, and moving objects weighing up to 50 pounds. The work environment is dynamic, requiring a hands-on approach to ensure the comfort and satisfaction of all guests.

Employees at The Ritz-Carlton Dallas Las Colinas are encouraged to embody the brand's "Gold Standards," which form the foundation of the company’s philosophy. These standards include the Employee Promise, Credo, and Service Values, all of which promote a culture of creativity, thoughtfulness, and compassion. This framework cultivates a supportive work environment where team members can thrive and develop professionally while delivering exceptional service.

By joining The Ritz-Carlton team, associates become part of a global family committed to excellence and personal growth. The role offers the opportunity to excel in the hospitality industry, surrounded by like-minded professionals dedicated to creating lifelong memories for guests. The company’s promise to its employees is a workplace that fosters pride in the work performed and the colleagues alongside whom one works. If you are passionate about hospitality and eager to contribute to a respected brand known for unparalleled service, this role as Guest Environment Expert is an ideal opportunity.

Job Requirements

  • high school diploma or equivalent
  • prior experience in housekeeping or similar role preferred
  • ability to stand, sit, or walk for extended periods
  • capability to lift, carry, push, pull objects up to 50 pounds
  • willingness to work flexible hours
  • compliance with company uniform and appearance standards
  • legal authorization to work in the united states

Job Qualifications

  • high school diploma or equivalent preferred
  • previous housekeeping or cleaning experience preferred
  • ability to lift and move objects weighing up to 50 pounds
  • strong attention to detail
  • excellent communication and interpersonal skills
  • ability to work independently and as part of a team
  • familiarity with cleaning products and equipment

Job Duties

  • maintaining cleanliness and appearance of guest rooms and public areas
  • responding promptly to guest requests and inquiries
  • stocking housekeeping carts and supplies
  • adhering to safety and health standards
  • following company policies and procedures
  • assisting with special cleaning projects as needed
  • promoting a positive and professional work environment

Job Criteria

Experience

No experience required


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