Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $28.73
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Work Schedule

Standard Hours
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Benefits

401(k) Plan
stock purchase plan
Employee Discounts
Commuter Benefits
Employee assistance program
Childcare discounts
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Life insurance
Disability insurance
accident insurance
Paid parental leave
educational assistance

Job Description

W Seattle, located at 1112 4th Ave, Seattle, Washington, is a prominent luxury hotel operated under the globally recognized Marriott International brand. Renowned for its vibrant culture and exceptional service, W Hotels embodies a spirit of innovation, creativity, and luxury that caters to discerning travelers looking for unique and memorable experiences. This full-service hotel combines contemporary design with outstanding amenities to provide guests with an immersive, inspiring atmosphere in the heart of Seattle.

W Seattle is currently seeking dedicated individuals for the role of Guest Environment Expert within their Housekeeping and Laundry department. This full-time, non-management position offers an hourly pay rate of $28.73 and the opportunity to work in a dynamic hospitality environment where service quality and guest satisfaction are paramount. The role is essential in maintaining the cleanliness, appearance, and overall ambiance of the hotel, ensuring that every guest’s experience is nothing short of exceptional.

The Guest Environment Expert position goes beyond the typical housekeeping duties. It involves a comprehensive range of responsibilities, including cleaning guestrooms and public spaces, delivering guest requests promptly, restocking housekeeping carts, and supporting the overall upkeep of the hotel's environment. Employees in this role are empowered to take initiative within their work area to perform necessary tasks efficiently and effectively, emphasizing a hands-on approach that requires physical activity such as standing, walking, lifting, and moving objects up to 50 pounds.

This position demands a commitment to safety, high quality standards, and professional conduct in every interaction. Guest Environment Experts are expected to follow company policies rigorously, safeguard guest privacy and confidentiality, and present themselves in a professional manner with appropriate uniform and appearance. The role is physically active and requires stamina, attention to detail, and a positive attitude geared toward creating a welcoming atmosphere for all guests.

At Marriott International, equal opportunity employment is a core value. The company fosters a diverse, inclusive workplace where unique backgrounds and perspectives are celebrated. The organization prohibits discrimination on any protected basis and promotes a culture where employees can thrive both personally and professionally.

Employees at W Seattle enjoy a comprehensive benefits package, including access to a 401(k) retirement plan, stock purchase opportunities, discounts at Marriott properties worldwide, commuter benefits, employee assistance programs, and childcare discounts. Full-time positions further offer extensive health benefits, such as medical, dental, and vision coverage, flexible spending accounts, life and disability insurance, accident insurance, adoption expense reimbursement, paid parental leave, and educational assistance.

Washington state employees accrue paid sick leave and a minimum of seven holidays annually, reinforcing Marriott's commitment to work-life balance and employee well-being.

Joining W Seattle means becoming part of a culture that sparks curiosity, encourages growth, and embraces new ideas. The hotel invites individuals who are original, innovative, and eager to contribute to the future of luxury hospitality. As a Guest Environment Expert, you will be at the forefront of delivering the W Hotels' unique guest experience, ensuring each visitor leaves with a lasting impression of warmth, cleanliness, and exceptional service. This role offers a rewarding career path within Marriott International’s esteemed portfolio, providing opportunities for personal development and advancement in the hospitality industry.

Job Requirements

  • high school diploma or equivalent
  • physical ability to perform housekeeping duties including lifting up to 50 pounds
  • able to stand, walk, and move for extended periods
  • willing to follow company policies and procedures
  • good communication skills
  • ability to maintain confidentiality
  • availability to work full time
  • non-management position experience preferred

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or hospitality experience preferred
  • ability to operate cleaning equipment safely
  • strong attention to detail
  • excellent customer service skills
  • ability to work independently and as part of a team
  • physical ability to stand, walk, lift, and move objects up to 50 pounds

Job Duties

  • clean guestrooms and public spaces to high standards
  • deliver guest requests promptly and courteously
  • restock housekeeping carts with necessary supplies
  • maintain cleanliness and appearance of hotel public areas
  • follow company policies and safety procedures strictly
  • uphold confidentiality and privacy standards
  • present a professional appearance and communicate effectively

Job Criteria

Experience

No experience required


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