
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $31.17
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Tuition Assistance
Career development programs
Job Description
Sheraton Boston Hotel, located at 39 Dalton St, Boston, Massachusetts, is a premier hotel that has been welcoming guests since 1937. This establishment is part of the globally recognized Sheraton Hotels & Resorts portfolio, under the Marriott International brand. Known for its commitment to providing exceptional service and creating a memorable experience, the Sheraton Boston Hotel serves as a vibrant gathering place for travelers from all over the world. With a rich blend of culture, talent, and experiences among its associates, the hotel fosters an environment where diversity is celebrated, and every team member is valued. The Sheraton family offers a strong sense of belonging within more than 400 communities worldwide, emphasizing engagement, genuine hospitality, and thoughtful service.
The role offered is a full-time, non-management position within the Housekeeping & Laundry category at the Sheraton Boston Hotel. The position offers competitive pay at $31.17 per hour, reflecting the importance of maintaining the high standards of cleanliness and comfort expected by Sheraton guests. As a Housekeeping team member, you will play a pivotal role in ensuring that guest rooms and public areas meet or exceed the quality and hygiene standards that this esteemed hotel is known for. This position involves prompt and efficient response to guest and departmental requests, maintaining guest satisfaction through meticulous attention to detail and adherence to safety policies.
In this role, you will be responsible for a variety of housekeeping tasks such as preparing supply carts, entering guest rooms following strict procedures to ensure privacy and security, replenishing amenities, changing linens, making beds, cleaning bathrooms, and managing waste removal. You will also be expected to check room appliances, straighten furniture and desk items, and perform dusting and floor care duties. This includes vacuuming carpets and other cleaning to maintain the cleanliness and appeal of guest rooms and hallways.
Furthermore, the position demands adherence to all company safety and security procedures, including reporting any hazards or maintenance issues, participating in safety training, and handling materials safely. Personal appearance and professionalism are emphasized, as you will be a visible representative of the Sheraton brand, expected to welcome guests warmly and address their needs proactively. The role requires physical endurance and the ability to perform manual tasks such as lifting, carrying, and maneuvering loaded carts. Your contribution is vital to supporting the hotel’s commitment to delivering excellent service and quality experiences to every guest.
Sheraton Boston prides itself on being an equal opportunity employer, embracing a diverse workforce and providing all employees with equal access to growth opportunities. The hotel seeks team players who are enthusiastic about delivering outstanding guest experiences and contributing positively to the workplace culture. This is an excellent opportunity for individuals seeking to start or further develop their careers in hospitality, within a globally respected brand that offers the possibility of growth and learning within Marriott International’s extensive network.
The role offered is a full-time, non-management position within the Housekeeping & Laundry category at the Sheraton Boston Hotel. The position offers competitive pay at $31.17 per hour, reflecting the importance of maintaining the high standards of cleanliness and comfort expected by Sheraton guests. As a Housekeeping team member, you will play a pivotal role in ensuring that guest rooms and public areas meet or exceed the quality and hygiene standards that this esteemed hotel is known for. This position involves prompt and efficient response to guest and departmental requests, maintaining guest satisfaction through meticulous attention to detail and adherence to safety policies.
In this role, you will be responsible for a variety of housekeeping tasks such as preparing supply carts, entering guest rooms following strict procedures to ensure privacy and security, replenishing amenities, changing linens, making beds, cleaning bathrooms, and managing waste removal. You will also be expected to check room appliances, straighten furniture and desk items, and perform dusting and floor care duties. This includes vacuuming carpets and other cleaning to maintain the cleanliness and appeal of guest rooms and hallways.
Furthermore, the position demands adherence to all company safety and security procedures, including reporting any hazards or maintenance issues, participating in safety training, and handling materials safely. Personal appearance and professionalism are emphasized, as you will be a visible representative of the Sheraton brand, expected to welcome guests warmly and address their needs proactively. The role requires physical endurance and the ability to perform manual tasks such as lifting, carrying, and maneuvering loaded carts. Your contribution is vital to supporting the hotel’s commitment to delivering excellent service and quality experiences to every guest.
Sheraton Boston prides itself on being an equal opportunity employer, embracing a diverse workforce and providing all employees with equal access to growth opportunities. The hotel seeks team players who are enthusiastic about delivering outstanding guest experiences and contributing positively to the workplace culture. This is an excellent opportunity for individuals seeking to start or further develop their careers in hospitality, within a globally respected brand that offers the possibility of growth and learning within Marriott International’s extensive network.
Job Requirements
- No high school diploma or G.E.D. equivalent required
- physically able to perform manual tasks including lifting and pushing loaded carts
- able to follow safety policies and complete safety training
- ability to communicate effectively with guests and team members
- punctual and reliable
- willing to work full time
- able to stand, kneel, and walk for extended periods
- maintain professional appearance
- able to handle confidential information responsibly
Job Qualifications
- No high school diploma or G.E.D. equivalent required
- no related work experience required
- no supervisory experience required
- ability to follow company policies and procedures
- ability to communicate clearly and professionally
- able to work as part of a team
- physically able to perform housekeeping duties
Job Duties
- Respond promptly to guest and department requests
- fill and transport supply carts to assigned areas
- enter guest rooms following strict access and vacancy procedures
- replace guest amenities and supplies
- change linens and terry with clean items
- make beds and fold terry
- clean bathrooms
- remove trash, dirty linen, and room service items
- check appliances in rooms and ensure functionality
- straighten desk items, furniture, and appliances
- dust, polish, and remove marks from walls and furnishings
- vacuum carpets and perform floor care duties
- follow company safety and security policies
- report maintenance problems and safety hazards
- complete safety training and certifications
- maintain uniform and personal appearance
- welcome and assist guests professionally
- support team to reach goals
- move and handle objects with or without assistance as required
- perform other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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