Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $19.00
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Work Schedule

Day Shifts
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Benefits

Discounted spa services and retail rates
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
Holiday pay
Career advancement potential
Anniversary Program
Work performance incentives

Job Description

Mirbeau is a renowned hospitality company with over 25 years of experience delivering award-winning service rooted in wellness, care, and excellence. As a family-owned and Forbes-rated resort and spa, Mirbeau is dedicated to creating a supportive, respectful, and empowering workplace where employees can grow and thrive. The company’s core values emphasize health, balance, and well-being, both for its guests and its team members, making it a unique and fulfilling environment to work in. Mirbeau prides itself on maintaining the highest standards of hospitality, ensuring every guest experience is exceptional and restorative.

The role of a housekeeper at Mirbeau is integral to maintaining the elevated standards of the resort. Housekeepers are responsible for creating immaculately clean and thoughtfully prepared guest rooms and shared spaces that embody the refined and welcoming atmosphere Mirbeau is known for. This position goes beyond basic cleaning duties; it involves delivering impeccable service that reflects the resort's commitment to excellence and guest satisfaction. The housekeeper plays a key part in ensuring that every detail, from perfectly folded linens to spotless rooms, contributes to a relaxing and rejuvenating guest experience.

Housekeepers at Mirbeau are expected to have a strong work ethic, exceptional attention to detail, and the ability to multitask efficiently. They greet guests warmly, using professional language standards, and provide courteous, discreet service that respects guest privacy while anticipating their needs. The role requires performing thorough cleaning and sanitizing of guest rooms according to Forbes-rated standards, including bathroom fixtures, furniture, and flooring. Housekeepers also manage supplies and equipment, keep housekeeping carts organized, assist with linen turnover, and maintain the functionality of room features.

Professionalism is paramount for this role. Housekeepers must arrive on time, maintain a neat and professional appearance, follow housekeeping guidelines, complete tasks efficiently, and communicate effectively with team members and leadership. Flexibility and adaptability to changing priorities are also essential. The position offers a pay rate between $16.00 and $19.00 per hour plus tips, with working hours between 10am and 4pm. Employees benefit from opportunities for career advancement within the company and enjoy a range of perks designed to support their well-being and professional growth.

This is an ideal opportunity for individuals passionate about hospitality who want to contribute to a team that values care, excellence, and the seamless delivery of a flawless guest experience. Working at Mirbeau means becoming part of a family-owned establishment that prioritizes wellness and lifelong learning, providing a fulfilling career path in the hospitality industry.

Job Requirements

  • Must be in good physical health
  • Able to stand, walk, bend, and perform repetitive motions for extended periods
  • Capable of lifting and carrying up to 40 lbs safely and regularly
  • Must understand and communicate in English
  • Previous housekeeping experience preferred
  • Ability to follow professional housekeeping guidelines and standards
  • Strong interpersonal and communication skills
  • Must be dependable and punctual
  • Commitment to maintaining a professional appearance

Job Qualifications

  • Previous hotel or resort housekeeping experience preferred
  • Ability to quickly learn job responsibilities with minimal training
  • Strong attention to detail and commitment to cleanliness
  • Neat, well-groomed and professional appearance at all times
  • Pleasant, polite demeanor with a positive attitude
  • Service-minded and committed to creating a welcoming guest environment
  • Able to work independently with minimal supervision and as part of a team
  • Self-motivated with strong time management skills
  • Dependable, punctual, and organized
  • Flexible with changing priorities or assignments
  • Must understand and communicate in English, both verbal and written
  • Must follow Forbes and Mirbeau language standards when interacting with guests

Job Duties

  • Greet guests warmly and respectfully, using Forbes and Mirbeau’s language standards
  • Provide courteous, discreet service with respect for privacy
  • Personalize interactions by using guest names when known and anticipating needs
  • Respond to guest needs, complaints, and requests with care and professionalism
  • Thoroughly clean and reset guest rooms according to Mirbeau and Forbes-rated standards
  • Sanitize and refresh bathroom fixtures including tubs, showers, sinks, counters, and toilets
  • Dust and polish furniture, mirrors, artwork, and fixtures
  • vacuum carpets and mop floors
  • Make beds with precision and replace amenities, linens, towels, and guest supplies
  • Organize guest belongings respectfully in stayover rooms
  • Report and return lost and found items to the Front Desk
  • Ensure all furniture, electronics, and room features are clean, functional, and in proper order
  • Perform a final room inspection and report readiness to Housekeeping Management
  • Maintain fully stocked housekeeping carts and linen closets, keeping them tidy and well-organized
  • Use only resort-approved cleaning supplies and maintain tools and equipment in safe, clean working condition
  • Transport soiled linens to laundry during breaks
  • Return housekeeping keys, equipment, and supplies securely
  • Set up or return rollaway beds and cribs as needed
  • Keep hallway carts and bins neat and unobtrusive
  • Arrive on time in a clean uniform with name tag
  • Maintain a neat, professional appearance and proper hygiene
  • Follow housekeeping guidelines and complete tasks efficiently
  • Adapt to changing priorities with flexibility
  • Report safety concerns or maintenance needs immediately
  • Communicate clearly and respectfully with team members and leadership
  • Attend staff meetings and training sessions
  • Share guest feedback and operational concerns with management
  • Support a positive and productive work environment through professionalism and accountability
  • Perform additional tasks and support other departments as requested

Job Criteria

Experience

Entry Level (1-2 years)


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