Housekeeper

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.75 - $21.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid Time Off
401(k)
subsidized parking
wellness spending account
Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
Adoption assistance
Tuition Reimbursement
extended illness benefits
Employee wellness programs
short-term disability insurance
long-term disability insurance
Life insurance

Job Description

The Mather is a distinguished Life Plan Community located in Evanston, Illinois, dedicated to serving individuals aged 62 and better. Situated near the vibrant downtown district and easily accessible via public transportation, The Mather offers a comprehensive residential experience encompassing 240 independent living apartment homes alongside assisted living, memory care, long-term care, and rehabilitation services. This community embodies an enriched lifestyle through an array of amenities including multiple restaurants, a fitness center, an art studio, beautifully maintained gardens, and more, making it a true haven for older adults seeking comfort, care, and camaraderie.

Established in 1941 and headquartered in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization focused on the development and implementation of innovative approaches designed to enhance the aging experience, known as Ways to Age WellSM. The organization is nationally recognized with a Great Place to Work® certification and has earned the Nation's Best and Brightest in Wellness Award for four consecutive years. Mather is committed to fostering an inclusive workplace and embraces diversity across all spectrums, ensuring equal employment opportunities without discrimination on any protected basis.

This exciting full-time opportunity is for a Housekeeper at The Mather, a critical role contributing to the community's overall environment by maintaining the highest standards of cleanliness and safety. The position is scheduled Monday through Friday from 8:00 am to 4:00 pm, with weekends required as needed. Beyond traditional housekeeping responsibilities, the role extends to providing personalized resident interaction aimed at supporting a welcoming and comfortable atmosphere within residents' apartments and communal spaces. The ideal candidate will play a vital part in not only sustaining cleanliness but also enhancing the residents' living experience through attentive service.

The Housekeeper will be responsible for setting and resetting rooms for diverse programs and events, handling furniture and audiovisual equipment to ensure functional and aesthetic readiness of spaces. Essential functions include assisting residents with lockouts, conducting well-being checks, and responding promptly to resident needs to guarantee their safety and satisfaction. The role involves coordination via Microsoft Outlook and work order software systems to manage room reservations and support requests efficiently, ensuring smooth operation of the community's various departments.

In addition to regular cleaning and maintenance duties, the Housekeeper may deliver items and packages, including personalized deliveries such as birthday balloons and cards, enhancing the community's sense of warmth and personal connection. The position also serves as backup support for concierge staff during breaks or unforeseen absences, requiring flexibility and a readiness to step into varying responsibilities. Special events support, including audiovisual setups for movies, virtual meetings, and presentations, is also an integral part of this role, contributing to the vibrant social and community life at The Mather.

The hourly wage range is competitive, from $19.75 to $21.00 USD, reflective of the candidate's experience, certifications, and skills, with full eligibility for Mather’s comprehensive benefit plans and employee appreciation fund. Joining The Mather means becoming part of an award-winning, quality-centered organization dedicated to creating places where older adults can thrive. This role offers not only stable employment but also opportunities to contribute meaningfully to the quality of life for seniors in an engaging and supportive community environment. Candidates passionate about delivering excellent customer service and embracing the mission of aging well at The Mather are encouraged to apply for this rewarding and impactful position.

Job Requirements

  • High school diploma or equivalent
  • previous housekeeping or cleaning experience preferred
  • ability to interact professionally with seniors
  • reliable and punctual
  • ability to lift and carry items as needed
  • good communication skills
  • proficiency with Microsoft Outlook and basic computer skills
  • ability to work Monday through Friday, 8:00 am to 4:00 pm, and weekends as needed

Job Qualifications

  • High school graduate
  • excellent customer service skills
  • ability to utilize MS Outlook and work order software systems
  • ability to prioritize and organize multiple demands on time and projects

Job Duties

  • Setting and resetting rooms for programs and events including tables, chairs and miscellaneous furniture items, audio visual equipment and laptop computers as needed, decorative or theme items
  • assisting residents with lockouts and conducting well-being checks
  • carrying and delivering items and packages, including birthday balloons and cards
  • using Microsoft Outlook or other software to complete room reservations and coordinate work orders
  • responding to radio requests requiring immediate attention
  • functioning as back-up to concierge desk staff during breaks or emergencies
  • completing daily check-in reports
  • assisting Hospitality Services experience center with special events
  • assisting with audio/visual setups such as movies, virtual meetings and presentations

Job Criteria

Experience

Entry Level (1-2 years)


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