Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Employer Paid Life Insurance
Paid Time Off
401k with employer match
Career growth opportunities

Job Description

HomeTowne Studios by RedRoof is a prominent management company specializing in providing high-quality extended stay hotel experiences across 20 different states in the United States. Known for its commitment to excellence, HomeTowne Studios has earned a reputation for both superior guest services and fostering a workplace culture that values and supports its employees. The company continuously renovates and upgrades its properties to ensure guests experience comfort and convenience during their stay while also maintaining an inviting and professional environment for its staff. With a clear emphasis on quality, HomeTowne Studios prioritizes ongoing property improvements, advanced training techniques, and a commitment to employee satisfaction to maintain its status as a leader in the extended stay hospitality industry. The company views its employees as vital contributors to its success and strives to be the employer of choice in its sector. Employees at HomeTowne Studios not only enjoy competitive wages but also benefit from a comprehensive package of support and career growth opportunities, making it an ideal workplace for hospitality professionals seeking both stability and advancement in their careers.

The Housekeeper role at HomeTowne Studios offers a rewarding opportunity for candidates looking to contribute to the cleanliness and comfort of their hotel's environment. As a Housekeeper, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction in guest rooms and public areas. The position offers a competitive starting wage ranging from $17 to $18 per hour, depending on experience, reflecting the company’s appreciation for skilled and dedicated employees. This role is essential to the overall guest experience, requiring meticulous attention to detail, excellent organizational skills, and the ability to manage multiple tasks independently. In this role, your duties will involve cleaning guest rooms, bathrooms, and common areas, ensuring that linens and terry are refreshed daily, and using proper chemicals and methods that comply with safety regulations. Housekeepers also act as a friendly face for guests, greeting them with a warm smile and maintaining clear communication with hotel management and front desk staff regarding room status, maintenance requests, and guest needs. Moreover, the company encourages cross-training, offering opportunities to expand skills in laundry, maintenance, and front desk operations, further enhancing career growth prospects. HomeTowne Studios supports its employees with benefits such as health, dental, and vision insurance, employer-paid life insurance, paid time off, and a 401K plan with employer match, reinforcing its commitment to employee well-being and long-term financial security. Joining HomeTowne Studios as a Housekeeper means becoming part of a dedicated team where your work significantly impacts guest satisfaction and contributes to a welcoming hotel environment.

Job Requirements

  • Must maintain professional appearance in HomeTowne’s provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position

Job Qualifications

  • High school diploma or equivalent preferred
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Basic English communication (verbal and written) skills required
  • Ability to work independently with minimal supervision
  • Professional appearance in uniform
  • Ability to follow OSHA safety protocols and cleaning procedures

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc.
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne’s requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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