Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
competitive pay
Life insurance
Paid Time Off
401k

Job Description

HomeTowne Studios by RedRoof is a leading management company specializing in quality extended stay hotel experiences. Operating in 20 different states, HomeTowne Studios has established itself as a trusted brand in the hospitality industry by continually renovating and improving their properties and services to ensure a superior guest and employee experience. The company prides itself on being not just a hospitality provider but also an employer of choice, focusing on creating a positive and rewarding work environment for their team members. HomeTowne Studios' commitment to quality is demonstrated through its extensive renovations completed in 2018, and ongoing efforts to enhance both guest comfort and staff working conditions.

We are currently seeking a dedicated Housekeeper to join our team. This role offers a starting wage of $16.00 to $17.00 per hour, reflecting the company’s commitment to competitive pay. As a Housekeeper at HomeTowne Studios, you will play a crucial role in maintaining the cleanliness and comfort of our hotel rooms and common areas. Your work will directly impact the guest experience, ensuring that every visitor enjoys a clean, welcoming, and safe environment. You will be responsible for a wide range of cleaning tasks, including changing linens, cleaning bathrooms and kitchens, and maintaining the overall appearance of guest rooms. The position requires a keen eye for detail, adherence to safety and sanitation standards, and the ability to work efficiently both independently and as part of a team.

In addition to the cleaning responsibilities, the Housekeeper will be expected to communicate effectively with front desk staff regarding room statuses, maintenance issues, and lost and found items. Maintaining confidentiality and professionalism is paramount in this role as you will frequently handle sensitive guest information. Employees at HomeTowne Studios benefit from cross-training opportunities in other hotel functions such as laundry, maintenance, and front desk duties, which can enhance skills and career development.

HomeTowne Studios values its employees and offers comprehensive benefits such as health insurance, dental and vision coverage, employer-paid life insurance, paid time off, and a 401K plan with employer match. The company also promotes career growth opportunities, making it an excellent choice for individuals seeking a stable and fulfilling career in hospitality. With a friendly work culture and competitive compensation, this Housekeeper role is ideal for those who take pride in detail-oriented work and providing exceptional service to hotel guests.

Job Requirements

  • High school diploma or equivalent
  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in Hometown's provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Qualifications

  • 1 year preferred in hotel cleaning or similar experience
  • 1 year in previous customer service position
  • Must maintain professional appearance in Hometown's provided uniform
  • Must be able to work in non-climate controlled areas
  • Must be able to easily and frequently change from one task to another and work with minimal supervision
  • Basic English communication (verbal and written) skills required

Job Duties

  • Welcome guests with friendly greeting and smile while performing all guest related services
  • Remove and replace dirty linens and terry, change and make beds
  • Thoroughly clean bathrooms, sinks, fridge, floors etc.
  • Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
  • Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
  • Maintain confidentiality of guest information and pertinent hotel data
  • Perform self-room inspections and accepting feedback from room quality inspections performed by hotel management and trained team members
  • Cross train in laundry, maintenance and/or front desk job functions, if possible
  • Performs all other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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