Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid parental leave
Daily Pay Option
Employee assistance program
401(k) with Company Match
Paid Time Off
Complimentary wellness tools
Unlimited referral bonuses
Leadership development
Tuition Reimbursement
Discounts on hotel rooms, dining, and other travel/entertainment experiences

Job Description

White Lodging is a distinguished hospitality company recognized for developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the most desirable cities across the United States. Known for its commitment to excellence in the hospitality industry, White Lodging prioritizes creating unforgettable experiences for guests by focusing on the emotional connection and satisfaction of its clientele. The company emphasizes a values-driven approach where how people feel is just as important as the service they receive. This philosophy extends beyond guests to encompass a supportive and inclusive work culture aimed at empowering associates to grow and succeed within the hospitality sector.

White Lodging's portfolio includes a variety of upscale properties, including the Marriott Richmond, where this position is available. The hotel is known not only for its sophisticated accommodations but also for its dedication to impeccable customer service and cleanliness. As part of a leading company in the hospitality industry, employees at White Lodging enjoy a dynamic and rewarding work environment with opportunities for career advancement across multiple hotels within each market.

The Housekeeper role at Marriott Richmond offers an essential position within this esteemed company, contributing directly to the guest experience by maintaining a clean, sanitary, and welcoming environment. The primary responsibility is ensuring that guest rooms, bathrooms, and common areas are spotless and well-maintained, which directly impacts guest satisfaction and overall hotel ratings. This position requires diligence, attention to detail, and a commitment to delivering exceptional service consistently. Housekeepers are the backbone of hotel operations, as cleanliness is a top priority that guests expect and value.

In this role, you will be tasked with duties such as stripping dirty linens, cleaning bathrooms, making beds, dusting, vacuuming, restocking rooms, as well as organizing and maintaining the housekeeping cart. Self-inspection of rooms and timely communication of room status to supervisors are critical components of the job to ensure quality control. Safety is paramount, with all associates expected to uphold stringent standards to maintain a secure and safe environment for guests and coworkers alike.

White Lodging values individuals who bring strong guest focus, dependability, and motivation to the role. Although prior cleaning experience is preferred, it is not strictly required, as training with certification is provided. Physical capability is important, as the role requires lifting, carrying, and standing for extended periods, often with flexible hours and shifts during weekends and holidays to meet business needs. This full-time employment opportunity is supported with an attractive benefits package that includes health insurance starting from day one, paid parental leave, 401(k) with company match, paid time off, and various employee wellness and development programs.

Joining White Lodging as a Housekeeper means being part of a company dedicated to diversity and inclusivity, committed to creating an enriching environment for all associates. The organization encourages professional growth through multiple hotel opportunities, leadership development, and tuition reimbursement programs. If you are passionate about hospitality and take pride in maintaining high standards of cleanliness and guest satisfaction, this role offers a meaningful chance to contribute to a top-tier hospitality company and grow your career in the industry.

Job Requirements

  • Ability to lift, carry, or move up to 10 lbs regularly and 25 lbs occasionally
  • willingness to stand and move quickly for long periods of time
  • flexibility to work flexible hours, weekends, and holidays as business needs require
  • prior cleaning experience preferred but not required
  • completion of training with certification sign-off

Job Qualifications

  • Strong guest focus and customer service skills
  • motivation and initiative to be your best self every day
  • attention to detail in maintaining cleanliness standards
  • prior cleaning experience preferred but not required
  • completion of training with certification sign-off
  • ability to lift, carry, or move up to 10 lbs regularly and 25 lbs occasionally

Job Duties

  • Provide the highest quality of service to guests by anticipating and exceeding their expectations
  • ensure guest rooms and bathrooms are clean, sanitary, and sparkling
  • strip dirty linen and trash, clean bathrooms, make beds, dust, vacuum, and restock rooms
  • clean, organize, and restock the housekeeping cart
  • self-inspect rooms and submit room status reports to supervisor upon completion
  • practice safety standards at all times and help maintain a safe property for guests and associates
  • perform other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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