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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental
Vision
competitive pay
Employer Paid Life Insurance
PTO
401k with employer match
Career growth opportunities
Job Description
HomeTowne Studios by RedRoof is a renowned leader in the extended stay hotel industry, recognized for providing superior quality accommodations and exceptional guest experiences. With properties spanning 20 states across the United States, HomeTowne Studios has established a strong reputation for delivering comfortable, convenient, and affordable lodging solutions. The company prides itself on its commitment not only to its guests but also to its employees, fostering an environment where team members feel valued and supported, thereby enhancing overall service quality. As a management company, HomeTowne Studios continues to innovate and improve its hotel properties through ongoing renovations and enhanced training... Show More
Job Requirements
- Must maintain professional appearance in provided uniform
- Must be able to work in non-climate controlled areas
- Must be able to easily and frequently change from one task to another
- Must have basic English communication skills verbal and written
- Must have at least one year of experience in hotel cleaning or similar
- Must have experience in customer service
- Ability to maintain confidentiality of guest information
- Ability to perform self-room inspections and accept feedback
Job Qualifications
- At least one year of experience in hotel cleaning or similar role
- At least one year in previous customer service position
- Basic English communication skills verbal and written
- Ability to work independently with minimal supervision
- Professional appearance and demeanor
- Willingness to cross train in other hotel functions
Job Duties
- Welcome guests with friendly greeting and smile while performing all guest related services
- Remove and replace dirty linens and terry, change and make beds
- Thoroughly clean bathrooms, sinks, fridge, floors etc
- Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and HomeTowne's requirements
- Communicate with front desk about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts
- Maintain confidentiality of guest information and pertinent hotel data
- Perform self-room inspections and accept feedback from room quality inspections performed by hotel management and trained team members
- Cross train in laundry, maintenance and/or front desk job functions, if possible
- Perform all other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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