Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $19.46
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule
401(k) Plan
Training and Development
Employee wellness programs

Job Description

The Renaissance Austin Hotel, located at 9721 Arboretum Blvd, Austin, Texas, is a distinguished hospitality establishment dedicated to providing exceptional guest experiences in a vibrant and stylish setting. As part of a global brand known for its unique approach to blending local culture with upscale accommodations, the Renaissance Austin Hotel offers a dynamic environment for both guests and employees. Focused on quality service and comfort, the hotel caters to a diverse clientele ranging from business travelers to vacationing families, making it a premier choice in the Austin area. With its prime location near popular attractions and business centers, it serves as a hub for travelers seeking both luxury and convenience.

We are currently seeking to fill the position of Guest Environment Expert on a part-time basis. This role is integral to maintaining the aesthetic and cleanliness standards of the hotel, contributing directly to the memorable experience of our guests. The Guest Environment Expert is responsible for a variety of housekeeping functions that uphold the hotel's reputation for excellence in guest service. This includes maintaining cleanliness and order in guest rooms and public spaces, stocking necessary supplies, and responding efficiently to guest requests. The position requires individuals who are proactive, detail-oriented, and capable of working independently within a set of company guidelines and safety standards. The role demands physical stamina as it involves standing, walking, and lifting objects up to 50 pounds, emphasizing a hands-on approach to ensuring every part of the hotel environment meets high standards.

At the Renaissance Austin Hotel, we recognize that the work of Guest Environment Experts goes beyond routine cleaning; it shapes the atmosphere that defines guest satisfaction. As such, employees in this role are empowered to take initiative and make decisions within their responsibilities to enhance the guest experience. This includes careful attention to maintaining confidentiality, professional appearance, and adherence to company policies. Working in non-management capacity but playing a crucial part in the hotel's operations, the Guest Environment Expert is supported by a team dedicated to upholding the hospitality brand's values. The pay range for this part-time position is set at $19.46 per hour, reflecting the importance of skilled and committed staff in delivering quality service. This opportunity offers a chance to be part of a renowned hospitality team while enjoying a flexible schedule and the chance to impact guest experiences positively. Joining the Renaissance Austin Hotel means becoming part of a culture that values innovation, respect, and excellence in service.

Job Requirements

  • high school diploma or equivalent
  • part-time availability
  • ability to stand, sit, or walk for extended periods
  • capable of lifting, carrying, pushing, and pulling objects weighing up to 50 pounds
  • ability to follow company policies and safety standards
  • reliable and punctual
  • excellent interpersonal skills

Job Qualifications

  • high school diploma or equivalent
  • previous housekeeping or janitorial experience preferred
  • ability to follow detailed instructions
  • strong attention to detail
  • good communication skills
  • ability to work independently and as part of a team

Job Duties

  • maintain the appearance and cleanliness of guest rooms and public spaces
  • deliver guest requests promptly and courteously
  • stock housekeeping carts and supplies efficiently
  • follow all safety and company policies and procedures
  • ensure professional appearance and communication at all times
  • handle objects weighing up to 50 pounds without assistance
  • perform additional reasonable job duties as requested

Job Criteria

Experience

Entry Level (1-2 years)


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